Unified Communications Infrastructure

I am not sure this is the proper place to discuss this.I have a customer that has the following setup:Customer is running UCCX 7.01 with Presence 7.08 The CAD client agent status' are not updating with the Presence updatesPresence Updates for one age...

I am not sure this is the proper place to discuss this.I have a customer that has the following setup:Customer is running UCCX 7.01 with Presence 7.08 The CAD client agent status' are not updating with the Presence updatesPresence Updates for one age...

Customer has an existing CUBAC installation on current version licensed for one operator.  They want to add additional positions.How do you do this?  There is no upgrade SKU for additional seats on the part list, and everyone we talk to seems clueles...

Hello,Our customer need to use the feature of the Auto-Attendant, but with some advanced technique like : He need when any one called him at the business hour ( 8:00 am to 4:00 pm) the operator with ext 100 will reply the calls, after the business ho...

Hi all,My manager has asked me to help with some automation projects here.  One of these is to try to find a way to pull DNs that are currently in use (or, just valid DNs would probably work) via a script.  I know there's a way to pull information pr...

Hello All,I´ll pretend to configure the NTP in one of my clusters and some people told me about some problems in this case.What is the possibility to have a problem when i add a NTP server on a cluster? Anybody know about th DB problems like corrupte...

Hi everyone,please i want to configure the following on the configurator tool but i dont have the part number. Is there any top - level part number for this?how can i go about the part number please, i got few of them but not all.IPCC ENTERPRISE SERV...

We recently upgraded a computer from Click to Call 7.0 to 8.0 and have noticed that it has problems stripping the area code.We save numbers in Outlook as e.g. +32 (0)9xxxxxxx and these are dialed as 0003209xxxxxxx instead of 000329xxxxxxxIn the previ...

Back to speech connect again!1. does anyone know of a keystroke for a user to swap between voice commands and keystroke commands - appreciate that a user can turn it on and off by using CiscoPCA preferences. So if the sytem just can't recognise what ...

We are running a Cisco Unity 7.0 failover environment. We are tinkering with Exchange 2010 and have downloaded the latest viewmail version for it. Does anyone know how to configure viewmail in Exchange 2010? I'm not familiar with Exchange 2010 and am...

Hi people and hope to find you are in good spirits.What i have is a 7800 serverNew build for CUMFire her up, insert disc, all goes well then get prompted with the question ofWhat type of keyboard ? Never seen this beforeYou have to select English but...