Unified Communications Infrastructure

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Hello,I have a question about a software call ( Audio-text Manager for Connection ) it's under Cisco Unity tools, and it supposed to use for export files from CM & Unity servers. I want to know if it this software approve by Cisco or not ? If yes, pl...

HiI need to add a billing application Server on the CUCM 9Tool>CDR management>However the " add new" button is grey outI already added 3 billing application servers there, does it has a maximum number of server that i can add?I also tried different w...

Hi All  We have Webex Teams, Expressway E/C (using MRA), CUCM and are using Webex Calling for our employees (Unified CM Calling option) Expressway X14.0.1CUCM 11.5.1 We have set up SSO (Single Sign On) in CUCM and Expressway-C with our identity provi...

PWJPW by Level 1
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Hello Folks, We want to collect CDRs of SIP calls from CUBE. Is there anyway to do this ?  Also for capacity planning, we have been unsuccessful to receive trunk utilization report from ITSP so we would like to explore if there is any way to capture ...

CUCM 12.5 / 14.0Jabber 12.5.1 / 14.0.4 Hi,I try to run a basic CUCM lab setup with Jabber in phone-only mode but without DNS.I've done the usual tasks to make a non-DNS installation work.  When I start Jabber I enter the server IP and mode manually, ...