Unified Communications Infrastructure

ISR Router Smart Licensing through Smart Software Manager On-Prem 8.X

Hello Guys, We have are planning to upgrade IOS version of ISR 4000 series Voice router to 17.3.4a version which requires Smart Licensing. We have Cisco Smart Software Manger On-Prem 8.X deployed in your network and Customer is enabled for Cisco Sma...

Resolved! Point to point Hybrid Cloud Calls

Hi, I want to know if you have two cloud registered video endpoints on the same campus, when they make the call does the media stay on net or does it go out then back ( trombone affect) ? We are trying to understand how the media is handled in this t...

Resolved! CUBE SIP Header - Changing value in the FROM field

Our SIP ITSP is moving to a new platform and the SIP format they are asking for is different to their current platform. It looks like I need to so some modifications to the SIP information using profiles. I understand the principle but I'm no good w...

RTMT crashed after login - ERROR rtmt.control - Certificates does not conform to algorithm constraints

Hi, I'm not able to login RTMT. As soon as I enter the username and password the jave application of RTMT will be crashed. CUCM: 11.5.1.12900-21 I've already done follwoings: 1. keytool -import -file <An Import of CUCM-PUB Webpage Certificate> -al...

Resolved! DTMF is working but"show voip rtp session named-event" shows no output

Hi All, I've faced with a situation when I call our number from PSTN DTMF is working but "show voip rtp session named-event" shows no output. INVITE SDP received from telco: v=0o=- 3838370 8411136 IN IP4 x.x.x.xs=-c=IN IP4 x.x.x.xb=AS:0t=0 0m=audio 1...

Accessing call counters per port on VG224 via SNMP

I am trying to use the following snmp table to collect the counter data for each analog port but the numbers on this table is not reflecting what I am doing to test: DIAL-CONTROL-MIB::dialCtlPeerStatsTable Basically, I am calling an analog fax machin...

Another "debug ccapi" question

Howdy!I'm running debug ccapi non-call on our cubes. I would assume based off documentation, this means options messages would be in the logs without all the invite/ack/bye etc you get from calls. I'm tryin to monitor keepalives that stop working.L...

Resolved! Debug ccsip message not showing output

Hello, hope you are doing well. I need some help to understand what is happening, after apply a debug ccsip message the only information that is displayed is: Sub Calling(TON=Abbreviated, NPI=Data, Data=, Length=49) Sub Called(TON=National, NPI=Priva...

IP Communicator calls to phones no one can hear me

Been trying to figure out why when myself or my users are connected via VPN and call in to another phone no one can hear me. The funny part of this is that if I call and leave a user voice mail it works just fine. If I call any cell phone with IP co...

Call not initiated from CIPC soft phone

Hi there, I have configured the Cisco IP phone (v 8.6.6.0) with CUCM (Call Manager) and it is registered successfully, I have defined a Directory Number as 42161, which is already an extension of an agent. Now when I try to make call from another ext...

The CUCC subscriber server has changed to Primary Status (failover has occurred)

I just rebooted my all my servers over the weekend by shutting them all down. Today I log into Unity Connection and see this error up top "The Cisco Unity Connection cluster subscriber server has changed to Primary Status (failover has occurred). To ...

ISR 4331 || CUBE License Inquiry

Hi Experts, ISR 4331isr4300-universalk9.17.03.04a.SPA.bin Just an example scenario: We have 50 CUBE licenses only and we are subscribing 100 concurrent calls from our ITSP.Can please help to confirm the following? Even without this command "mode bord...

Resolved! Super long delay in some outbound calls

Hi All, I am having a weird issue. Some of my outbound calls are getting super long delay and no issue with incoming calls. Like Yesterday i had 50 calls running and all of sudden 2 guys complain about long delay when they place an outbound call. Cal...

Resolved! Single Number Reach not working for external calls

I have single number reach setup on CUCM version 12.5. If I call my four digit extension from another internal phone both the desk phone and my cell phone rings. However, if my desk phone's DID is called from an external number, only my desk phone ri...

Resolved! Call Manager License Issue

We Have Moved Hard Disk from Corrupted Server to New Server. I don't found any license in prime License manager BUT all the licenses have been shown in Call Manager . also , It shows registration failed in Product instances - I remove one of them (...

Unified Communications Infrastructure

Forum Posts

ISR Router Smart Licensing through Smart Software Manager On-Prem 8.X

Resolved! Point to point Hybrid Cloud Calls

Resolved! CUBE SIP Header - Changing value in the FROM field

RTMT crashed after login - ERROR rtmt.control - Certificates does not conform to algorithm constraints

Resolved! DTMF is working but"show voip rtp session named-event" shows no output

Accessing call counters per port on VG224 via SNMP

Another "debug ccapi" question

Resolved! Debug ccsip message not showing output

IP Communicator calls to phones no one can hear me

Call not initiated from CIPC soft phone

The CUCC subscriber server has changed to Primary Status (failover has occurred)

ISR 4331 || CUBE License Inquiry

Resolved! Super long delay in some outbound calls

Resolved! Single Number Reach not working for external calls

Resolved! Call Manager License Issue

enabling SNMP v2c between GLPI and cisco collaboration devices

CER PHONES

MediaSense - All Recording Has Stopped

fxolspower_denial C2900/VIC2-4FXO exchanged by C8200L-1N-4T/NIM-4FXO

Cisco Call Center Hardware & Software Upgradation & Migration

Latest Firmware for VG310

Phone supercopy fails with Unmapped Exception

CUCM pre upgrade COP file issue CUCM 15 SU1 failing

Cisco CUBE with dial-peer ponting to SVR record

Unable to use the copy command on VG 400