Unified Communications Infrastructure

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New unity admin person here. having a cramp. When leaving internal messages, callers have the option of marking them urgent. When external callers call, it gives the option,press 2, but does not work. seems to ignore the dtmf..Thank you in advance fo...

I have Presence 6.0 with CUCMBE 6.1. This is the first time I'm setting this up and am not sure if everything's been configured properly. Troubleshooter shows all green. Running into few issues so I was hoping someone mgiht be able to answer these be...

SAN J by Level 2
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Hi guys, we have a Unity on box server (its a secondary in a failover pair). We want to use an Symantec backup software to backup the system - however the customer has a policy not to back up messages. Is it possible to backup a Unity server (or an e...