I have Unity 4.1. I am getting voice mails left in the Example Admin mailbox. I am not sure how callers are getting to this mailbox? I have Call Handlers owned by this account.I was wondering how callers can get into the Example Admin mailbox?Cou...
I have a Unity server that the customer wants put the DST patch on it. It is Unity ver 4.2.1, with on box Exchange 2000 sp3. The OS is windows 2000 sp4. From the documents I've read, I will install the Windows patch first (Windows2000-kB928388-x86...
Hi,I have the following:Callmanager 4.2 with AD integrationUnity Voice mail using existing Exchange server.The problem is that people can leave a message but the end user never hears this.What works:- I can create new Unity users from AD- End user ca...
We have setup VPIM between two sites,one has cue/cme and the other has unity/ccm.VPIM fromcue to unity has no problem,when i send a message its takes about 5 seconds for themessage to be sent and mwi at ccm site phones to come on.However when sending...
HelloI have IP Phone 7941 installed recentrlyand when I press "Directories" button on IP phone, in some phones, "Personal Direcotry and Corporate Directory" is not showing.Please help me with this issueThanks
We're got Unity 5.x/Exchange server. It is VM only. We want to implement MESSAGE NOTIFICATION w/o Unity Inbox (no license for Unity Inbox). I'm trying to send a notification using the TEXT PAGE 1 option, for my testing, to my company email address. O...
Hello,We have a French CAD [7.1(2) server and in the CTIOS process window, I see the message:10:37:38.968 HandleNonObjectEvent(eAgentPrecallEvent) - Device object [device.5003.] not found. Can't retrieve agent UID.10:37:51.406 HandleNonObje...
Using txt pager 1 as a notification device for smtp under the web SA I can only type in 64 characters (help file said it should be 160). yet in PCA a subscriber can type in many more characters(like 160). We are trying to set this up in template so a...
Hello everyone. We are going through our first installation of CUPS and are having some issues. We got is installed, but it fails the "peer validation" test with the CUCM. Here is the ecact error we are receiving.Failed to get trusted-peer validation...
Can Unity 4.2 be installed on a windows exchange 2003 server? I know that when you are building failover into your design you need a third box to funcion as the message store, but what about a stand alone voicemail only environment? Any feedback wo...
Hi Guys, Im just wondering if anyone has got error " Could not retrieve personal options from Unity Server " within PCA before.. ( see attachement )Its is preventing me from saving any alternate devices in the Personal prefereneces of PCAIm sure it i...
Thanks for your help.I have a network trouble with my Unity server which has been disconnecting from my CUCM network. In those moments the server don't reply to ping and for this reason I can't have remote access. All I could do is to use the console...
Hi All,In Unity with unified Messaging (v5(0)1) - how do I stop email notifications from being sent when a voicemail is sent?I would assume this is set in COS but I have played around with the settings and can't get it to work.Second question - how d...
Hi Guys,I'm sure i have found a statement from Cisco once that states they do not support Session based methods of Remote Access to a Server that is running TSP / TAPI due to confusions over multiple Sessions being used for the TAPI.I have searched t...
