Unified Communications Infrastructure

Hi, when installing Unity for the purpose of upgrading the hardware, the OS of win2003 loads fine, configuration assistant loads the licenses-fine. Problem occurs on the next step "Configuring Services" when entering the logon and password for unity...

Hi all,I am having the Cisco Unified Communications Manager Business Edition. And my query is "i need a gateway(Router) which will support 250 users".Cost is the factor.Thanks in advance.

Hi,i have configured CCME on a router and i am using a VG224 for analog phones.i need to transfer a call from analog to other extensions(analog and ipphones).i have enabled supplementary-services h45.12 and i gave allow connection h323 to h323.these ...

I understand in Unity v4, if you want to have IMAP Feature, the messagestore has to be a seperate server.right now, I am doing a Unity solution design based on Unity v5 with Failover and IMAP, as a new feature of Unity5, the message store doesnt have...

What would be the Cisco recommended upgrade and migration steps to bring a customer from 4.X Unity on an old 7815 server to 5.X Unified Messaging (integrating with Exchange 2003 server) on a new 7835 server and retain all Auto Attendant configuration...

Hi Guys, I am trying to add a customized aa to CCME and when I debug the script I get the following error: Task creation failed: Failed to preprocess the application:wyless.aef; nested exception is:java.lang.NullPointerException when I do a trace con...

We are running a call center and need the ability to turn the operator off for certain extensions only. What is happening is after the customer leaves a message they are given to optio nto try an extension and are getting to our front desk. We cann...

I'am trying to add a CSV files of UDP's. I have the user ID field in the csv for the UDP's. I upload the file into CCM as a UDP as both specific and all details. When i select a template for the types of phones and the file from the "add UDP" scre...

I am reading through the 5.x documentation and it states to run the Cisco Unity Server Updates from the Post-Install CD. The bundle received here at the site didn't come with one. I asked a peer which has the same 5.x bundle if he received the CD a...

I went through the following documenthttp://www.microsoft.com/downloads/details.aspx?FamilyId=68b43d3c-7c84-4c2f-bfd7-98754970d70e&displaylang=enI configured everything on Microsoft side and callmanager.What I am not sure and hoping that someone have...

One of my Subscribers Voicemail doesn't get transferred. Guess I could just recreate the account, but what's the right way to check this? I was thinking there was a setting for number or rings before pickup or something.Callmanager 6Unity 5

I've got 2 directory handlers setup one for search by first name and one for search by last name. It works but goes strait to voice mail instead of ringing that extension. How do I get Directory Handler to Ring the extension afterward instead of im...

Hello,I am migrating from a CCM4.2/Unity4 environment to a CUCM6.1/Unity5/CUP6 environment. I have gotten my CUCMs online along with my CUP server. I have followed the deployment guide along with the installation guide for CUPs but one problem is def...