Unified Communications Infrastructure

I have 2 subscribers on my system that when you dial their extension from an outside number Unity tells me that the extension is not recognized. I can call the extensions internally.

Using the web application, users uploaded attachments, then deleted them. Now, errors are given when trying to upload data attachments to the same meeting:• Error:[5222] The number of attachments have exceeded the maximum. • Error:[12585] Failur...

I have a remote site with a VG248 with the following setup:Software Version: 1.3(1)ES8.2 MWI Method: Lamp On-Hook Voltage: 13V Expected Voltage: 90V We do not understand why we are only getting 13V for On-hook. The On-hook should be 90V. The resul...

Does anyone use the Cisco CME, if so what type of ACD reporting product do you use? Is there an ouside vendor product that you can recommend?

Hi to all,in my office we have configured an uc520 and we have tryed various configuration,when we have tryed to create an huntgroup the mailboxes don't work...after 25 seconds(the time configured on noan) the call is not transferred to the voicemail...

Hi.I have generated a Phone Report, does anyone know in which folder I can find it using the CLI?

Since upgrading Unity to 5.0 - whenever doing anykind of administration from a pc other than the unity server, any person we have setup as admin gets a box that says:"Enter Network Password"Resource: (our Unity server)User Name:Password:Domain:Now, i...

If I have a video conference, but I have a web user login just to watch the video conference, will that use up just a web conference license, or a web conference and a video license?

I'm trying to figure out a way to get the voice mail messaes that are sent to my IMAP mailbox forwarded to my smartphone so that I can be notified of voice messages. Has anyone had success in doing this? I created a rule that forwards the voice mes...

We have a an MPX 2.0 VT System running. It is not a problem to schedule a meeting and send an invite via email. But we miss the meeting dial-in number in the meeting mail notification, so how should external members know to which number they should d...

Has anyone seen the error "Run-time error '3704' Operation is not allowed when the object is closed"I'm trying to run this prior to an upgrade tonight so am keen for a quick reply.Many ThanksGlyn

Hi Guys,My unified messaging server is crashed. Could any please help on urgent basis?If you provide me your contact number, I will call you soon.My contact: +91 9989888522Many thanks. please help and guide me.Thanks,Mady

Hi, I have a problem with Cisco Unity Express. When the user calls his mailbox from his own phone he is asked for his Extension ID followed by #. Normally, the system should automatically detect the user ID if the call is from his own phone and it sh...

Hi Guys,I am using Unified Messaging 4.0(5) and not much familiar in UM.Currently my head office is in UK and trying to add a branch office in Germany for UM1)Currently Germany Exchange IDs and are in Exchange 5.5 and Exchange IDs will be moved to UK...