Unified Communications Infrastructure

Resolved! "Host Not Found",setting corp dir on ad

I've recently moved the phone directory onto microsoft AD sucessfully. On my IP phones however, when I try to browse to corporate directory, the phone says Host Not Found...I have verified that the Call Manager is correctly pointing to the AD, but ho...

Is Unity4.2.1 demo version with 10 mailbox requiore license file

Hi,I have one doubt on license file for Unity4.2.1 demo version, Is it require license file ? or it will work by default after installing the server.Pls its very urgent...Waiting for the details..RegardsNaga.

Can a router connected to E1 circuits place a call in queue?

Hi all...this is a theoretical question for a college assignment. I want to connect international IP inbound calls to a router in building A, this router will be connected to 4 E1's (Europe) going to a PABX in building B, that host the ACD and distri...

Unity - Holiday Schedules

I am trying to set up our Holiday schedules in Unity. My problem is that we are open for a half day on Christmas Eve. How do I set the schedule for a specific date. I can tell Unity the 24th is a Holiday, but can't tell it that that only applies t...

Resolved! Call handler transfer to call to outside??

UM 4.21 CCM4.13We have a vendor to take a call during business hr (9am-5pm), and it should go to voice mail directly after 5pm.Basically, I setup a callhander to play a greeting, after greeting it should transfer to the vendor (for instance 212 234-5...

After upgrade to 4.2(3) cannot add route groups

Hi, recently upgraded our CMs to 4.2(3) and when I try to add a route group nothing happens when I click on the 'Find' button.Get an error message 'Object doesn't support this property or method' from the routegroupconfig.asp page.Any ideas ? Thanks ...

Multiple greetings played consecutively with unity connection 1.2

Hello everyone,I've a great issue with a customer. He wants that each voicemail begins first with the system greetings (Hi, this is John Smith...), then a second greeting: Press 1 for leaving a message, Press 2 to be transfered to ... By using input ...

Moving Unity Subscribers GSM Wizard Broken

Hi I am attempting to move subscribers within the same AD domain the stream files directory is shared on source and target. When I select move the wizard appears and displays the following.Unexpected error in:frmMain | addUnityServersChange Extention...

delete mailbox

I'm using Unity 4.0 and find the following problem.One of the user left company and the configuration is listed as below.First Name=PeterLast Name=ChanAlias=1234Now, a new user with using the same extension as Peter. So I delete Peter's mailbox and r...

Call Manager

Can someone point me in the right direction of a comparison of features between Call Manager and Call Manager Express? Thanks

Resolved! Backup CUCM 6.0 issue

I have CUCM 6.0 and it's working well, i want to take a backup through disaster recovery, when i add device and select network directory to my laptop(windows XP) with FreeFTPd tool as SFTP, i receive an error unable to login the network directory.how...

Resolved! Attendant Console 5.1(3) Auto Hold

We installed CCM 5.1 for a customer and have noticed that when they attempt to do a consult or blind transfer with Attendant Console the caller is not placed on hold. If you hit the hold button this works fine but you can't do a consult transfer aft...

CUAE after install I Can not access to mceadmin web page

Hi: Sorry. I Post this question in the General thread, but I think this is a more appropiate thread,I install all prerequisites. I follow step by step and the exact versions and in the order the document "Prerequisites for Installation of the Cisco U...

Unity Platform Overlay Question

I have inherited a configuration executed by a different partner. As part of the hand off I am performing an analysis of the UC solution. One area of question is the Unity platform configuration.The customer is running Unity 4.2(1) on MCS7845 servers...