New setup; trying to work through a basic configuration using example from Kevin Wallace. After getting the license issue worked out, I can get into Unity Express from a phone in the house (haven't tried from outside line yet), but the system doesn'...
Hello, I've taken it upon myself to enable persistent chat rooms within the company I work for and to try and make Jabber a better tool for the company overall since I feel it's heavily under utilized. I've done all of the pre-requisite work and conf...
Hello we are on 10.5, we use the Attendant Console for our main campus operator to answer incoming calls. Right now we have 4 operators and 3 supervisors. Is there a way to see who is logged in and when they log in and out? Right now all we see is "L...
Hello All, So I'am going to be moving a in production CUCM 11.5.1 publisher from a single ESXi host to a different Datacenter that has its own VCenter server and seperate ESXi hosts. Also when this publisher is moved its IP address needs to ch...
Colleagues, such a question. when you call cms from a mobile phone, if you turn off the microphone on the phone, the call hangs up within a minute, how to overcome this?the call goes from a mobile-rostelecom- (sip) -iscratel si3000- cucm-cms. hang-up...
What's the expected failover time for a SIP phone to failover to the 3rd member of a CM group if the first 2 are unavailable? Is the "SIP Station KeepAlive Interval" the only thing that would impact this?
I originally posted this in security since it's a question about SSL certs, but I was told since it's for a voice product I might find better help here.Hello, I'm needing to install either a renewed GoDaddy cert, or my boss suggested the wildcard cer...
After upgrade Ip communicator to 7.0.5.0 I can not change network settings: device name and tftp server address. The fields are in gray color.I send a screenshot
We have a client that provides remote access. Through the VPN connection, RTMT 10.5 requires port 443 and Secure connection in order to connect to the CUCM or CUC servers. With their firewall settings, the default 8443 port does not allow connectio...
Hi everyone,i'm facing problems with Cisco IM & Presence with users assignments. Specifically, when I create a users on CUCM End User Section, some of them are not assigned on the IM & Presence. I tried to fix the problem restarting the Sync Agent on...
Dear All, Does anyone know how many _cisco-uds records should be used to achieve high availability in a single cluster environment? I think I heard in a CiscoLive session that a maximum of 2x records would be used by the client. Also, does the Jabber...
So we are using cli version 1.0.18, with connection 10.5.2 it worked perfectly for all clusters to backup messages , but one. Every time the backup gets stuck at ~13k messages, We checked the disk space on the windows vm, still got 100+gb left, trie...
I am either lost, or overthinking this. I have a request from a user to have their DID on the PRI to be able to forward to her cell phone. We've given her a dedicated phone number on the PRI, this number differs from her external phone mask. We're...
Sorry if this is a noob question, but we have just upgraded to CUCM 12.5.x and I need to deploy a firmware upgrade to my MX700s and other video endpoints. In version 11.x I would login to the OS Administration portal on the publisher, click on Softwa...
I am trying to get a basic voicemail to work by following along with a couple of examples. I only get a busy signal when I call into it. The voicemail system says I don't have enough licenses. I also just noticed that I need to set the date. Not ...
