Hi, We are set up to get text/emails when a 911 call is placed in the district. The alert tells us the phone, extension, phone description and zone. However, the location field remains blank. This is how the message is configured. Only the location i...
Forum Posts
Resolved! Cisco CME softphone support
Hello guys,we have some ISR Voice routers and we want to configure CME on them. And I googled and find that only CICP and some old version of Jabber (both are EOL) are supported. Is it true? Do we really need to use EOL softphone for CME? Is there an...
Hello Guys I have a SIP Trunk between my CUCM and CUBE and right now it's using Delayed Offer and I need to change it to Early Offer. I have read that using MTP check box on SIP Trunk will enable EO but I don't want to use and MTP on every outbound c...
Resolved! Call Manager Trunks
Hi.I have a question about different types of Trunk connection between Call Managers. What is the usage of inter Cluster Trunk and what is difference of that with SIP Trunk?
Resolved! COBRAS Export for Connection
I am trying to export message from Unity Conn 8.6 to a local disk but everytime I get the following errors. It happens only when I select the option to export the messages. I can export all other things such as subscribers, call handlers etc. I am u...
We are testing Webex Calling within Microsoft Teams, however we do not see call logs or voicemail.We are also getting a Failed to load voicemail list error.We were told this issue was fixed early last week, however it was not fixed for us.We are usin...
Hi All,If you previously purchased a Business Edition 6000, are you able to move the applications (CUCM, Unity, UCCX, etc) to different hardware without impacting licensing? Currently have a BE6 running 11.5, that has EOL hardware. I was curious if...
Hello everyone, I would like to pull information on usage of user device profiles on our CUCM but I don't know how to do that. In details I would like to figure out which UDPs are used and how frequently (so that we can possibly delete unused ones). ...
Resolved! Calling Party (A-number)
Hi All,What is the best way to manipulate numbers for this situation when we have CUCM with two MGCP gateways? The number of phones is approximately 500 pcs. One group of phones uses one of two gateways; if it is not available, then the second gatewa...
Hello all, I have a Cisco jabber (Jabber_for_Windows-14.0.2.56216) , internal calls work correctly no problem with microphone , but the microphone not not work on external calls .Do you have any idea about this problem ?Thank you in advance Best re...
Dear experts, Have a nice day to you! We have 6 CUCM with Cluster, 2 IVR UCCX, 5 Unity Connection and 2 IMPsCUCMs are integrated with LDAP and User auth is done through AD. CUCM and all of UC servers are on sync with Cisco CSSM. Now I've task to chan...
Hello, I'm trying to upgrade virtual-service CUE in a Cisco SIR router from version 9-0-3 to 10-2-2 I uploaded te ova file and issue the command 'virtual-service upgrade name CUE package bootflash:CUE-Virtual-10-2-2-ISR4K.ova'. The installation was s...
I have over 20 AD Users Accounts that have shared Email Profiles One Example.After hours CCX Script goes to Help Desk Voice Mail that's appears on 7 users profile for HelpDesk_VM That that all 7 Helpdesk Associates receive the Voice MailsOriginal que...
Hi...I'm facing the issue now the user cannot log in to Jabber.When I open in GUI to Cisco Unified IM and Presence Serviceability, shows the notif "Error Occured While retrieving information from database.The connection to the CUCM Publisher is down"...
Hello all, I have a Cisco VG450 Voice Gateway with NIM-4FXO cards. I am interfacing to a PABX via copper and have an interface issue. After some tweaking to sort a previous issue where an incoming call ringing cut out after less than a second (resolv...
