Unified Communications Infrastructure

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There is a Service number in place that is reachable internally and externally(DID).  The call is placed in a loop until someone is free and answers.  Is there a feature where the end user can leave a message or mark there queue position then hang up...

Okay hear me out. Hello, I'm wondering if the collective hive mind here could help me out explaining this in a manor that anyone could understand . Customer has an issue that the far end (calling party) can hear MoH when they are put through to an ag...

bmcb555 by Level 1
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I am about to upgrade a voice gateway ISR4321/K9 from isr4300-universalk9.03.16.04b.S.155-3.S4b-ext.SPA.bintoisr4300-universalk9.16.12.03.SPA.bin Cisco documentation suggests the ROMMON version will need to be upgradedwww cisco.com/c/en/us/td/docs/ro...

Hi,I have an E1 line with a range of numbers (ex: range 312 3400 - 312 3499)How can I forward calls to specific exceptions received to a specific number?(Ex: calls coming to 312 3420 need to automatically send to extension 2422) in general conditions...