Unified Communications Infrastructure

Our Customer is splitting between 2 different companies and we have moved the Attendant Console server, so it now has a new Domain Name and IP address. As a result, the Attendant Console Operator application is still trying to log on to the old serve...

Dear members,We will upgrade our IM & Presence server from version 11.0 t 12.0 and the upgrade file is not available on Cisco's website.Does anyone have the following ISO 12.0.1.10000-12 and can share it with me?Thank you,Lara

Hi, I want to know if Cisco CME 4331V with CME licenses can support for 64 outdoor Guardian IP phones. Is there any other license necessary?

I think this question has been asked and answered, when trying to setup a notification on a users voicemail the SMTP address cannot be in the Connection Domain, the same domain, as the Unity system.  The recommended solution seems to be to change the...

Hello CUCM community, is there any document / whitepaper with best practices to setup a sub-production CUCM 12.x test environement for integration testing purposes? Also in this case the testing instance would not be connected to "real" phones.How to...

We are using CUCM version 12.5 Whenever a Jabber client calls to a shared line, this one in particular is on 14 phones, RTMT throws out the  'Locationoutofresource' error.  The call does go through with no issues.The receiving end point is a hardware...

Hi Team, Please find the attached Cisco unity connection web inbox screenshot. Call center agents need to call back on the calling numbers from where they have received voicemail message.Is it possible, to export web inbox data heightened in red to e...

Hi,when having cucm + asterisk as shown in connection B3 (attached file)shoud I see this connection when executing show tech network ?I do not

Our admin account for CUCM UI is named ccmadmin.  It's right now using the Default Credential Policy.  I wanted to update it to use the Enhanced Security Credential Policy.  However, when looking at User Settings > Credential Policy Default > it look...

Dear community, I recentely faced an issue where DTMF didn't work while trying to involve anTRP in the following call flow:Jabber --srtp--TRP --srtp--- CUCM Conference now IP IVR I've made some tests and I came to the conclusion that TRP is not able ...

Not able to forward to mobile phone or external in CME registered sccp phones. It is possible to forward to internal phonesplease advise

Hi All, when is CUCM/CUC/IMP 11.5 end of support?any doc link ? Thanks!Dharambirkus

CUCM v11.5We recently changed the syslog server and now we cannot send data to the new server. We updated the Serviceability --> Tools --> Audit Log Configuration Remote Syslog Service Name and applied to all Nodes. We have restarted the Network Serv...

Hi Team,Question, we do have the following call path for deskphones dial directly the Webex meeting IDs instead to dial the 800s# and then the meeting ID :  Deskphone -> CUCM -> Expressway -> Cisco WebexInto the CUCM and Expressway we have pattern 71...