Unified Communications Infrastructure

Hi all, I have taken on a new role, and have inherited an environment consisting of CUCM, CUCM IM and Presence (with Jabber in the mix), and some CUBEs. I am a complete newbie when it comes to Cisco collaboration, having dealt solely with Skype for B...

Currently planning out a migration from 11.5 to 12.5 and noticed that the admin guide for 12.5 doesn't mention changing the VM type from Red Hat to CentOS.  Is that no longer needed with upgrades when going to 12.5?  It's a direct refresh upgrade so ...

Hello,I am trying to create an answer file for touch-less cluster installation. I am running into the issue that when using the AFG when you click download it will open a new window with plain text. I am following the instructions to view the page so...

I am new to CUCM, I need to move a user from a 7841 phone to a 8841 phone. The previous person set up on the 8841 phone still needs to maintain their phone number - but it will not be assigned to an actual physical phone. My plan is to delete the pho...

Can anyone provide the upgrade procedure for CUCM 11.x to CUCM 12.x step by step..?

we need to limit call duration of international calls to 10 minutes, could this be done directly from CUCM or from CUBE?keep in mind that I don't need to limit the duration of ALL calls, just certain ones. if this is possible, would I be able to limi...

Hi, We are using Jabber client for windows using DNS to login to CUCM using our acme sbc and the login works fine.We need to use the same process to login to CUCM using acme SBC in tls mode, but we cannot get that through.We have internal DNS which i...

Hello!I have setted up a Jabber for a company but the Jabber isn't working. Example:the jabber user is "test"the CUCM IP address is "10.10.10.10" I configure the Jabber with the CUCM IP address, and then I try the login with test@10.10.10.10 but i re...

On our one of the client-side, all the users faced a call transfer issue over a weekend.Now this reflects in the call reporting as well.The reports below details given that, calls to operator queues on 5/30/2020 from 12:00A Saturday to 12:00A Sunday....