I have a Unity Connection cluster with 1 Subscriber. I would like to decommission one of the nodes due to a corruption in the database which is causing a constant split brain scenario. Is there a procedure to follow to properly decommission the node?...
Forum Posts
I requested a demo license through Smart Manager. When trying to install the .zip through Prime License Manager I get a “ corrupt file “ error. The zip file contains only a .lic file which is not a supported file type. What am I doing wrong ?
I have 4 sets of cube routers running HA. Three are fine but the last set I am getting 503 errors only if I use the virtual interface and on inbound calls only.. If I use the physical interface all works fine. Code level is 16.9.4 of CUBE router they...
Resolved! CUCM Error
Hi EveryoneI was trying to move a phone from one DP to another and when I move the phone and went to save the changes it gave me this error below and I wanted to know what would cause this and how would I go about fixing this problem.The attempted ac...
Hi, We notice when pulling user information in Unity the response time is very slow around 35 seconds or so, when trying to import information from CUCM into the Unity system to setup a voicemail box for users it takes more then 35 seconds consistent...
we have CUBE which is directly connected to the internet and it is configured with SIP trunk. The SIP trunk was working fine till yesterday but all sudden SIP trunk got unregistered. When we check the logs and had troubleshooting session with TISP, ...
As long as dial peers exist there'll be people struggling, and I just became one of them. Perhaps someone can shed some light on this for me: CUBE - c3900-universalk9-mz.SPA.156-3.M6a Inbound calling to one number works but fails to another adjacent ...
Hi everyone, We would like to connect our telephone system "Cisco Communications Manager" to the SAP Sales Cloud. According to SAP, this should be possible via the "CTI Connector" from SAP Service Markeplace.We asked three companies whether they cou...
Resolved! Reprogramming from SCCP to SIP 7942-7962
We will be looking at moving to CUCM 14 and we currently have around 800 7942 + 7962 phones in our system besides all the other ones being deprecated, All our phones are set up as SCCP and we would like to move the existing to SIP. Any easy way to d...
What are the default Access Control Groups for CUCM under the LDAP Directory? Is is just Standard CCM End Users and Standard CTI Enabled? Thanks for any input provided!
Resolved! SIP/2.0 503 Service Unavailable
Hello and thank you for your time. We have a fairly new CUBE configuration. Our connection to our SIP provider seems to be correct. However, we are receiving a SIP/2.0 503 Service Unavailable when we place calls inbound over a test number that the SI...
Using headset: Plantronics Savi 8200 series w8220 using APC-43.Using phone: Cisco IP Phone 8811 I am having a problem, that the headset disconnects after 30 seconds. Any tips?
Hi,If I select deletion of the first NTP server from either CUCM Publisher or Unity Connection Publisher, it warns that this will mess up licensing. Is this really the case now we're on Smart Licensing and even the concept of "re-hosting" has chang...
Hi,Received a coredumpfile alert for one of our CUCM servers, I pulled the file and need assistance interrupting the information. Can anyone assist with this process, so we can determine the appropriate plan of action? It seems the TCP service termin...
Resolved! Personal Busy Greeting does not play
Hello, we have a Unity Connection and Communication Manager, both version 11.5. A user has activated the busy greeting, has recorded a personal busy greeting, which is enabled, but still when she is busy, the standard busy greeting is played.If I dis...
