Unified Communications Infrastructure

Hello Cisco community,   the following picture was taken from the CUCM deployment guide for APN. I am interested in the "1" flow. CUCM sends push notifications directly (or via a proxy) to the Cisco Cloud which relays it to the Apple cloud which in t...

Hi, The BE6K Design Guide has some nice Visio icons but I can't find them anywhere. I've looked through the Stencils but no joy. Anyone know where these are? Rich

Before I go to TAC, I thought I'd see if anyone knows of a fix for this. We recently upgraded CUCM and CUPS 8.6(4) to 10.5(2). In 10.x, all DRS functions for CUPS have been moved CUCM. Post-upgrade, whenever we log into the OS Administration page of ...

Hi,Just wondered if there is a way to remove or disable the default US English locale in Unity Connection.  Most of our installations are 11.5, but if there are version-specific methods then that would be good to know as well.Thanks,  Tony S

I need to restore a Unity Connection subscriber that is running in active/active mode and I am having trouble finding the definitive answer on the process. I understand that the publisher will replicate the database to the subscriber and that works ...

Dear all, I have create mailbox store recently and I have tried to delete it it show me that the deletion failed when I tried to access it show me "Database not found or no system permission" Is there is solution for this from CLI for example 

Hi,Our call Manager and UCS servers partitions are reaching capacity. Need assistance in recovering partition space, these are virtual machine on VMware.  Can anyone provide the best practice procedures for increasing the disk space and if possible t...

Hi All, For a particular directory number (egs : 8123) is mapped to specific mobile phone number in the translation pattern. When any desk phone from within the organization calls on the 8123 number it gets connected to the specific mobile phone and ...

All the certificates in IM&P have expired. I understand the premise behind Tomcat and IPSEC which i have regenerated. What are the other critical certs that needs to be regenerated. I could think of below 3 that needs to be addressed. Wanted to make ...

Dear Team,   I need your assistance on below issue,I have integrated Cisco Unified Attendant Console 10.5 with CUCM 8.6. Created operator, queues and all.The issue is,lets consider a call comes in to queue and operator answered the call. For blind tr...

Hi I need help in automating user creation in Nuance Speech attendant server. I am able to schedule End user export under job scheduler but manually all those files to be exported and used to update/create user in Nuance Speech attendant server appli...