Hi everyone, We would like to connect our telephone system "Cisco Communications Manager" to the SAP Sales Cloud. According to SAP, this should be possible via the "CTI Connector" from SAP Service Markeplace.We asked three companies whether they cou...
Forum Posts
Resolved! Reprogramming from SCCP to SIP 7942-7962
We will be looking at moving to CUCM 14 and we currently have around 800 7942 + 7962 phones in our system besides all the other ones being deprecated, All our phones are set up as SCCP and we would like to move the existing to SIP. Any easy way to d...
What are the default Access Control Groups for CUCM under the LDAP Directory? Is is just Standard CCM End Users and Standard CTI Enabled? Thanks for any input provided!
Resolved! SIP/2.0 503 Service Unavailable
Hello and thank you for your time. We have a fairly new CUBE configuration. Our connection to our SIP provider seems to be correct. However, we are receiving a SIP/2.0 503 Service Unavailable when we place calls inbound over a test number that the SI...
Using headset: Plantronics Savi 8200 series w8220 using APC-43.Using phone: Cisco IP Phone 8811 I am having a problem, that the headset disconnects after 30 seconds. Any tips?
Hi,If I select deletion of the first NTP server from either CUCM Publisher or Unity Connection Publisher, it warns that this will mess up licensing. Is this really the case now we're on Smart Licensing and even the concept of "re-hosting" has chang...
Hi,Received a coredumpfile alert for one of our CUCM servers, I pulled the file and need assistance interrupting the information. Can anyone assist with this process, so we can determine the appropriate plan of action? It seems the TCP service termin...
Resolved! Personal Busy Greeting does not play
Hello, we have a Unity Connection and Communication Manager, both version 11.5. A user has activated the busy greeting, has recorded a personal busy greeting, which is enabled, but still when she is busy, the standard busy greeting is played.If I dis...
Hi,We have problems with the BBDD in the CUCX cluster. It is a cluster with 2 CUCX servers, CUCX1 (main) and CUCX2.The CUCX servers System version is 8.5.1.10000-37.The problem is resolved with a restart of the CUCX cluster, but the problem appears a...
The Netapp storage failed on our Flexpod. This caused the CUCM (and all of the other applications) to run in memory. In this state we had no call flow. Since the subscriber was not actually down they did not failover to a working subscriber. Is t...
Resolved! Export Extension List
All,I have a request from my HR department to see if I'm able to export a list from our of Call Maanager with the currrently assigned users and their extensions to update their phone list. Our Call Manager is on v6.1.5 but will be upgrading to v9.x i...
Hi all.We have a CUCM 9.1 cluster set up with IMP v9.1.We set CUCM up with LDAP to Microsoft AD for user synch and authentication. Jabber logs in to IMP through CUCM integration and the CUCM LDAP authentication.We have one user who cannot log in to ...
Resolved! CUCM 11.5 Service Parameter change
Hello everyone, I want to change Local route group for redirected calls in the service parameters of CUCM.This service is cluster wide parameter, feature - general.I have two servers in the drop down list for the call manager service.Should I change ...
What I have = CUCM 10.6, Expressways C/E 8.5 setup for MRA phones, 7811/DX650/Jabbers. What is the problem? When I dial from any phone registered to the CUCM on the inside, to any MRA phone or Jabber registered to the CUCM through the Expressways on ...
Question. Whats the best way to apply CA Approved certs into the call manager cluster? We are not running DNS but will need to enable it for a Jabber migration in the future. Right now we need to apply CA approved certs into our cluster. Should we ...
