Unified Communications Infrastructure

I have a situation I utilize Supercopy for replacing like phones when needed.  Currently, the new phone shows up rejected in Call Manager once it reboots.  I can deleted the rejected phone and it will auto register as expected.  I can then manually c...

I have an issue where our "Connection Mailbox Sync" service keeps stopping for no apparent reason and we have to manually start the service... service stops every 15 minutes, and I start it manually. Any ideas much appreciated!

Hello, I have a CUCM 8.6, configured to work with Tiger TMS for Hotels CDR and sign-in of guests. it was working for years, but recently changing the guest names stopped working we get errors related to: RU: Failed to change name ".." to ".." Fetchi...

HiDoes Cisco now support deployment of UC (CUCM, Unity Connection, IM Presence, Expressway MRA, Meeting Server, CUAC) on the VMware Cloud on AWS service? https://aws.amazon.com/vmware/Many thanksJames

Hi, I'm considering allowing myself to be distracted from studies to take a peek at Amazon AWS. Has anyone tried running any Cisco UC Apps in there? I'd like to run a server or two in there and a CUBE if possible to connect to my home Lab. Can anyo...

I have Cisco CME with SCCP phone extension  for Example  5555, and SIP phone registered with Voice Register Global Example  5000 ,from SCCP phone i can call sip phone fine ... but i cant call the SCCP phone from SIP Phone ??

Hello  I have a call handler and already check this box"Allow Transfers to Numbers Not Associated with Users or Call Handlers" and upload my error greeting. when I try to call the AA and type wrong number, I can't hear my error voice message but I he...

I am trying to figure out how "dateTimeStamp" is populated for the CMR records. Based on the official documentation, it is the estimated time when the phone went on-hook; which means when the call is terminated. This means it should be the same or cl...

Hi, After reading a number of different articles, bug notes and field notifications, I am still slightly confused with the issues caused by the DST changes.The majority of articles refer to CUCM and my understanding is that pre v10.5, a COP file uplo...

Hello,We are setting up a new customer that requires many simultaneous adhoc conferences. We are looking at an ISR 4000 router that can handle the SM-X-PVDM-500. All calls will be using the G.729 codec. In the datasheet for the SM-X-PVDM-500, it says...

Hi Team, I have around 10-12 IP phones (7962) which are not registering with CUCM 11.5. The phones were previously registered but there was a WAN change during which the phones got reset. The same site has got 7962 IP Phones which are working fine.  ...