Unified Communications Infrastructure

I have used AudioText Manager for the last year without any issues.  A recent workstation upgrade from Windows 7 to Windows 10 has resulted in losing the ability to play or record greetings.  I get a .NET error when clicking the Play/Edit button for ...

Hello,I am trying to have an inbound POTS FXS Voice port call ring all 3 VoIP Phones and the 2 POTS phones on the FXO interface.Inbound and outbound calling is working on the VoIP phone number from both the POTS phones and the VoIP PhonesCurrently, i...

HelloWe are using NICE to record extensions that are configured in a line group, that a hunt pilot points to. Lets say the hunt pilot ext is 2000 and line group 2001 - 2010. The extensions 2001 - 2010 are configured in nice and mapped to channels. If...

Does anyone know how to change a voicemail greeting to closed greeting manually. We would like for our transportation department to be able to switch to either closed greeting or alternate greeting when we have weather related delay/closing. Currentl...

Hello Guys, We are upgrading the VMware on existing UCS "UCSC-C220-M3SBE" TRC 2 Current version of VMWare is ESXi 5.5.0,2068190with Datastore: VMFS5.  Applications running on the servers are belowCUCM System version: 11.5.1.10000-6Cisco Unity Connect...

hi guys, can anyone guide me how to integrate a PBX solution with my existing CUCM server.I am new to voice technology and learning hands-on in company by managing it since we dont have a voice engineer.So here is the scenario:1) We have BE-6000-UCS-...

Anyone know where I can find the UUID for CUCM 8.6?  I do not have PLM, so am working off CLI at the moment.  

Hi all,We have a RightFax server configured and I can send the fax now. (using SR140, h323 GW configured point to voice gateway), but in the Fax Util, the fax is displayed as Sending Error and the history shows this message: "Resulting status code (0...

Hello Cisco Team, We already have Call Manager  Publisher ,Subscriber(Version 12.5),Unity Publisher ,Subscriber (Version 12.5) in our network.We use Unity for Playing the greetings messages for inbound calls In this topology we planning to add Cisco ...