Unified Communications Infrastructure

CUC License Expire

Hi all, I beginner as engineer voice in Cisco, i want to ask about Cisco Unity Connection. I have CUC in expire license mode. I want to ask as followed : 1. Whether license CUCM same with license CUC ? 2. If my CUC expire, whether license fix can upl...

Resolved! Contact Center Express - Change the password

All, Does anyone know how I change the password for Web access Contact Center Express through access OS Admin?

CMBE6K ver10.5 upgrade to ver 12

Company has active service contract and wanted to upgrade from ver 10.5 to ver 12. Is it possible to upgrade or migrate the license to ver 12, which is a smart license?

VG202 error tone when calling DN

Hi, I've attached the config of the VG202 I have installed. The issue I am having is as follows: I installed the VG202 and assigned a DN for testing to one of the ports, the (DN I used is/was 3051). With an analogue phone attached to the releva...

CUCM system administration roles DEFINITION

Is there a document describing what access control groups can do or direction on what roles the access control groups should be used for in CUCM system administration 10.5 similar to how the roles are setup in CUC 10.5, ie: HelpDesk? CUC:Audio Text A...

Resolved! Cisco IM and Presence 10.5.1 Ova Deployment Error

We have a BE6000, we have successfully setup the CUCM 10.5 and Paging Server 9.0.1, But we're having trouble on the fresh re-installation of IM and Presence 10.5.1 when we're deploying its OVA. The system calls for a Halt during 2:45 remaining hours ...

Cisco Unified Attendant Console - how to change or create custom PC ringtones (.wav) files?

CUAC 9.x or later. Where and how can you change or update the .wav files that generates the ringing on an agent's computer (what exact .wav format to use? For example) on the Cisco Unified Attendant Console client's PC? ChrisO

Resolved! COBRAS warning message and PIN problem CUC 7.0 ->9.1

Hello!This weekend I exported some voice mail accounts from Connection 7.0.2 and imported them into 9.1(2) using COBRAS tool. When I did this, the users were not able to sign into their mailbox, PINs didnt work.Retracing my steps, I did have this sho...

Resolved! Change LDAP Attribute for User ID

Hi all,Our company decided to move toward using ldap credentials instead of the local credentials when logging into Jabber, as well as Call manager. In thje beginning we had made the decision to use their SAMAccount Name as their userID. It has since...

VG224 minimum username length issue

Our facility uses a well-entrenched NEC DSX key telephone system. The system supports up to 32 VoIP extensions in addition to a few dozen analog and key handsets. I have successfully deployed 18 VoIP extensions using three SPA8000 units with great ...

virtual CUE in 4K router installation

Dear all,I have ISR4321-V/K9, UCS-EN140N-M2/K9, FL-UCSE-VS6-HYP & cme version 10.5.I need to configure an Autoattendant (Virtual CUE 9.3) I got the ova virtual cue file and can access the CIMC. What is the next step to configure AA with elements i ha...

How to translate voice translation-rule 1

Hi all can you help me to explain this translation ? voice translation-rule 1rule 1 /^3$...$$/ /530103\1/rule 3 /^1085$/ /530101085/rule 4 /^4$...$$/ /530104\1/ Best regards

Upgrading 9.1.1 to 11.5 with Refresh Upgrade

So I have a UCS server (220) that has a standalone CUCM, IMPS and UCXN server on it. We are in the process of testing upgrading the plant. Since it is stand alone, with no subscriber nodes for any of the services, what I did was cloned the VM's to ...

Resolved! Open source OS, for CUCM SFTP Backup

Hi Experts, seeking suggestion on DRS. If the customer is not willing to provide a dedicated sftp location, is there any recommended or verified open source OS which can be used as sftp server, to be installed on BE6K ? (assuming solution consists o...

Cisco unified communications call manager call forward to a pager

My question is, in the options for Call forwarding for a phone/softphone device in cucm 11.01, is there any way to specify a pager number with key sequence for having missed calls sent to a pager and display the number on the pager to call back. Or a...

Unified Communications Infrastructure

Forum Posts

CUC License Expire

Resolved! Contact Center Express - Change the password

CMBE6K ver10.5 upgrade to ver 12

VG202 error tone when calling DN

CUCM system administration roles DEFINITION

Resolved! Cisco IM and Presence 10.5.1 Ova Deployment Error

Cisco Unified Attendant Console - how to change or create custom PC ringtones (.wav) files?

Resolved! COBRAS warning message and PIN problem CUC 7.0 ->9.1

Resolved! Change LDAP Attribute for User ID

VG224 minimum username length issue

virtual CUE in 4K router installation

How to translate voice translation-rule 1

Upgrading 9.1.1 to 11.5 with Refresh Upgrade

Resolved! Open source OS, for CUCM SFTP Backup

Cisco unified communications call manager call forward to a pager

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