Unified Communications Infrastructure

Hi all, I have a question about moving users from one mailbox to an existing mailbox on one Unity server. How do you move a user from one mailbox to an existing mailbox without deleting and recreating the mailbox that you intend on moving them to? Le...

Hi, I can't establish outgoing and incoming calls with my headquater. I see in the logs cause failure Cause Value=127. In my side I have ISR4321 voice security router which is CME.  In my headquarter I have one cisco2921 voice security router which i...

HI,   I am trying to see how many devices such as hard phone soft phone are registered to a user. I need to create a list where i can a user with devices he/she owns?   thanks in advance!

Hello, We have a newly build CUCM cluster. For PSTN calls we have to route the calls via Audiocode Mediant 1000 due to non available SIP trunk for time being. We are facing the outbound calls issue which are getting dropped immediately after picking....

Hello, My company will be updating our Cisco Unified Workforce Optimization from v10.5 to v11.5 soon. I'd like some information on the install process to prepare for automated software deployment of these installs on 100 + client computers. The inst...

Hi,   We are facing lots of issue with FXO ports in one of the card ,Show diag and Inventory giving proper output   Is there anyway to diagnostic for the FXO module to identify the card is faulty or not ?Procedure ?   CISCO2911/K9 WIC Slot 1:        ...

Hi - I am running a CUAC System Version: 10.5.1.10-3  . Running a failover par of CUAC servers. All is good except I am unable to run reports. When I attempt to run any of the 4 system reports I get the following error - "Data not found against sel...

We have around 15K phones of 794x model and few 7970 model on 11.5 cluster and upgrading to 12.0.1 soon, found 7970 phones not supported on 12.0.1 and once CM 12.5 version released may consider upgrade as well, so want to know skinny protocol and 794...

Hi Guys,   My current environment using phone authentication using MD5 and MAB authentication. I'm planning to use TLS and LCS authentication with and stop using MAB. Can anyone share exact  document, how I configure this in ACS,CUCM and cisco phones...

Hello, I work for a school district and we want to block calls from outside the district going to classrooms when they call in to the front office. Anyone can call the main line and then enter the classroom extension and it will ring. Is it even poss...