Unified Communications Infrastructure

Hello All,   CUCM: 10.5(2) IP Phones: 7941G   Basically, I was asked if its possible for someone to call one extension, that would ring that extension as well as one other extension.   For Example: Phone #1: John Doe - Ext 2001 Phone #2: Conf Room - ...

Hi, Everyone I have BE7000 (UCS c240M4) and should install Cisco Unity on VM using OVA CUC_11.0.0_vmv8_v1.5.ova and the install fails with a critical error. ############################################################################################...

Hi gents,could you please provide me the official document which showing the CUCM admin interface supported language.

I need to create a login for call manager that only gives the rights to reset phone pins.  What permissions do I assign to the login?  

Hello, I have a strange questions. We are using cucm, cuc, cups and webex in our company. We are using as well a monitorings tools (PRTG) to inform us about new alarms in our IT. PRTG can generate some email and sms.   There is a way for that the mon...

I set up a welcome message and uploaded it with no problem.I set up a Music On Hold Audio Source with an initial annuncement of the audio file I loaded. The problem is, that when the first call enters it passes the greeting that I have collected,I...

Hi All,    The brief introduction is the users are experiencing issues with remote users connecting to conference calls. To replicate the issue, here are the steps: User1 (Logged on Remotely from home)User2 (Logged on Remotely from home)User3(Logged ...

Hi All,  We have a single common mailbox for our call-center use eg ext 8001(mailbox). When agents are unavailable to attend to the callers, callers can press 1 to leave msg --> ext 8001(mailbox). They will hear  "record your msg at the tone, when u ...

Planning a migration of our 9.1 Cluster to 11.5 using PCD.  We have a 2901 serving as our MGCP Gateway for PRI PSTN.  Is there anything that needs to be done to the 2901 with the migration?

Hi,   Is there a way to verify that the DRS backup that I took from the CUCM has not been corrupted? I need to verify without trying to restore it. Just want to be safe.