Unified Communications Infrastructure

Hi   i have CUCM 10.5 and presence 10.5 and cisco jabber 11.6.2 i have PC with jabber for windows installed . this pc is used by many users when a user is connected with his account and  other try to connect with other account cisco jaber is rested s...

Hi guys. I have 1 publisher and 1 subscriber of IM&P . Pub failed over and Subscriber was active with all 300 users . We did some changes on compliance settings and as recommended in cisco guide restarted XCP router on subscriber only. Docs mention n...

Hello Team,I need to upload the licnese in CUCM 10.5 version. I wanted to know Is there any impact if i will upload the license in Cisco Prime Manager (CUCM 10.5).1) Did reboot require for the reflecting the new license?2) Will it sync automatically ...

Hi, I have an issue with Expressway C (8.9.2) and CUCM (11.5) with MRA and B2B configured. When i try to call a MRA device, i see that the call arrived like a B2B call on the Expressway C and he don't find the destination because of the weird URI f...

Hello Team, MVA is not working.. Continuously getting the below error..   %CALL_CONTROL-6-APP_NOT_FOUND: Application mva in dial-peer 3358 not found.  Handing callid 226869 to the alternate app . Extract from gateway voice translation-rule 1 rule 1 /...

I have got a DN that was forwarded recently to our main line DN due to the fires out in CA... So DN 1020 setup to call forward all to 2390. CUCM 10 with 2901 routers picking up remote PRIs. We got access to our offices again late last week and I went...

Hello,Is there a way to programmatically delete IM&P persistent chat rooms?Docs for CAXL only seem to refer to creating rooms...I've tried in the lab deleting them from the External DB directly, but the deletion doesn't take effect on Jabber clients ...

Hello  I am trying to Play Cisco Webex recording files with .ARF extension using downloaded Cisco WebEx Player WBS31 Ver 31.17.6.4, unfortunately it doesn't work and seems to support only .WRF files.    Why ?  Any Alternative?  Thanks   Zohar        ...

Hello, I have a slightly complex issue:   I have a wall phone with a PLAR that dials to a call handler, where on of the options transfers to the local IT help desk. Problem is, on the screen of the IT Help Desk Phone, it display the port number for T...

Hi,   Whilst trying to tidy up our licensing I noticed no devices have an Owner. I suspect this is down to us using EM but I can see its having a negative impact on our Licensing Requirements.    I was under the impression that CUWL Standard would al...

Hi, I am trying to find out if this vulnerability, Apache Struts CVE-2017-5638, affects version 9.0.1 of the Cisco Unified Contact Center Enterprise product? Cisco's website states it affects version 9.0.(4) ES, so does that include previous versio...