Unified Communications Infrastructure

hey there, We are running with  CUCM version 11.5.1.10000-6.  Recently we re-configured our SCCP 7965's & 7945's from SCCP to SIP and now the phones are showing incorrect time.  Phones are in Bangalore, and we have a domain controller in India as ou...

I have a working CUCM/Unity 9.x and now trying to get a hunt pilot to eventually send the call to voicemail. Hunt Pilot works as expected (ext 4788)Hunt Pilot is setup to Forward Busy and Forward Unanswered to a 4359 (unity mailbox I created - added ...

Is it possible to setup a notification device that doesn't allow the user to check their voicemail directly?  One department has a policy that prohibits them from using Unified Messaging, but they'd still like to be notified that they received a voic...

Hello all, I've been introduced to a new environment with a fairly simple setup. One CUCM 8.5 on one site and a subscriber on another site. A CUBE is in the same location as the publisher. They started to experience call quality issues and they c...

I've got a centralized CUCDM instance (v. 8.1.4) that provides service to several customers.  One customer isn't able to login to the self-care portal.  I see their LDAP server configured as an authentication server in CUCDM.  I am able to ping from ...

Hi, I want to start off by thanking the community for being so helpful, it's really great to have a resource like this. I wish I contributed more. Currently, I'm trying to change the SMTP server in Cisco Unity Connection Administration to point to o...

We have cutover to the Cisco Business Edition 6000M Svr (M4), Export Restricted SW (BE6M-M4-K9=) for UC. Two ports on this server are connected to our 2960S switch stack . The Server runs VmWare ESXi and the VMs related to UC – Communications manag...

Hi, i have problems adding a 7937G phone to CUCM 8.6.2. The phone displays only  the message "Configuration List UCM".I installed this file on cucm : cmterm-7937-1-4-5-7-SCCP.cop.sgnand i put on "device defaults" page, this information on cisco 7937 ...

Hi Everyone I have a user who is trying to use Jabber but when she types a message in the box and it's sent she doesn't see anything nor can she see when the other person responds. I've never seen this before and I wanted to see if anyone has encount...

Hi, I am facing many issues in presence server after deployment. All error are attached. - dbreplication problem - Cisco sync agent service stops automatically on IMP node1 within 10 minutes after i manually start - Many services are stuck in "Sta...

We're having an issue after updating to the newest UAC Advanced version where transferred calls are not showing the way we would like. We want to turn Direct Transfers on based on the instructions in the troubleshooting document, page 35 (section 4-...

We have migrated a customer from CME to CUCM.  The existing firmware on the phones is SCP41.8-04SR2 and default for CUCM is SCCP41.9-4-2SR2-2S.   I am attempting to upgrade the phones to 8.5(2) to allow the upgrade to default on CUCM.  I have attempt...

Hi everyone, I have vMotioned an Expressway to a new host and restarted it - now although I can ping it, it is refusing HTTPS and SSH (and other connections). I can access the console via vCenter and I can login to the CLI. by the way, i have check...

Hi All,  I have 8811 SIP phones for which I have configured voicemail features. SIP phones MWI light is not working even though my extensions are getting messages. Any specific configuration require for SIP phones.  voice register global mode cme ...