Unified Communications Infrastructure

Dears,i need to be notified when i call some one and he already have other call.so i need to know that i am on waiting

We run CCX 8.5 and periodically, every 6 or 7 months, we have to restart the server, because various problems arise: agents unable to log in, or calls not getting through. Today, we agents got first, on login attempt, an XML parse error, then later s...

Hi folksWe want to replace our Cisco 2921/2951 with Cisco 4331 routers.I have seen that the NIM-1MFT-T1/E1 modul requires a dedicated PVDM4 module.How i have to calculate the right amount of PVDM's? Are the PVDM on the NIMand the PVDM on the motherbo...

Hi All, I am planning to Migrate our Telephoney System as well as upgrading the system to the latest version to our new Data Center. Currently i am on v10.5 and upgrading to v12.0  or v11.5. The problem i am having is my currently system ip addressin...

I am using cisco call manager version 7.0 and we have one call accounting software (tiger tmg).we are facing an issue with  forwarded calls those calls are not getting reflected in tiger tmg. direct calls are coming third party billing software but ...

Hi All, After upgrading our CUCM from version 8.6 to 11.5, we always encounter the restart/shutdown appears to be stuck every time we perform shutdown/restart. We don't have a choice but to continue with the restart by choosing the yes when it promp...

HiIs there a solution to monitor the CUCM SIP Trunks? I know, that I can have a live view on RTMT. But I need to monitor the usage over a long time. AND PCA seems not to be able.Thanks for any hint. Cheers Daniel

Hello,  I have found in the documentation that the maximum number of Hunt list supported is 15000 per cluster. No info regarding the Line Group limit. However, using the Sizing Tool (11.5(2)), the number of needed cluster increases 3000 on 3000 line ...