Unified Communications Infrastructure

Hello, Is there a minimum version of call manager that is needed to run the Cisco License Count Utility?. Because I am trying to get the license report from Call Manager version 6.0 and it is giving me timed out error always. I have tried both the C...

I have call handler configured and I like to xtfer call to extension after greeting message played. In after greeting message I have pointed to another call handler that has extension I like to xtfer to. But It does not transfer call to that extensio...

Hi All,I have downloaded Unity Connection demo license (dot lic) file from Cisco Web using UnityC MAC address. But when I am using ELM/PLM to install this file (dot lic) file, getting error message that " need zip file", can not install this file (do...

Hi, We are in process of deploying Jabber Guest on Premises, I have installed "JabberGuest-11.0.0.37.ova" on VM, which gives me the attached screen. I am not sure how to proceed, also, I have downloaded the "JabberGuest-11.0.0.37-Upgrade-Onlÿ.iso", h...

Dear Folks,  I wondered if anyone have a Test Plan or Template for regression testing CUCM, UNITY, IM&P, UCCX, or any of these apps after doing a upgrade    Thank you for any assistance.

Hello guys, I am having a weird issues with CUCM 11.5.1(SU2). This is MCS to UCS migration from v8.6. My method is: - Create UCS VM v 8.6 - Backup MCS v 8.6 - Restore backup to UCS v 8.6 - Upgrade to  11.5 - Change GUI to be defined by hostname - A...

Hello, I have 4 BRI lines; all configured the same way and all are located to EU. Lets focus to one of them, BRI 0/0/0. All incoming calls to this BRI are terminated after exactly 11 minutes. Here is the output from the q921 & q931 debugs: ISDN BR0...

Hi, we've acquired CUCM11 via NFR program, however TSP does not work on Windows 10.   This seems to be known bug: https://bst.cloudapps.cisco.com/bugsearch/bug/CSCuw55248  According to http://www.cisco.com/web/software/282074295/137221/cucm-readme-11...

Hi, I need to configure my cisco ASA 5505 for working with Jabber.We got any connect licenses. Certain users would then connect from jabber on their Android/iphone and connect to network. Major purpose is to use the call manager calling. Can you p...

I’ve got Unified Mobility working on one user to a cell phone number.  I want to configure a second user to go to the same cell.  If I understand the documentation properly, the Remote Destination Profile (RDP) = user, Remote Destination (RD) = cell ...

Hi Guys, My Customer have the Cisco Prime Collaboration 10.x and is having the problem certificate error. The certificate expired and was generated the new certificate, but, is presenting error. The logs show the follow error: "keytool error: java...