Unified Communications Infrastructure

Hi All, We are having an issue with the login to Jabber externally - the issue is only isolated on the certain user. Signing in to Jabber mobile with error "You cannot login outside the corporate network". DNS and SRV record is ok as checked with SRV...

Hi I'm interested in the  BE6000S however, looks like the 2921 that its integrated with EOL was announced last November: http://www.cisco.com/c/en/us/products/collateral/routers/2900-series-integrated-services-routers-isr/eos-eol-notice-c51-737831.h...

I have CUCM MCS 7816I5 ver 8.6 , and i need to upgrade it to ver 11.5 which tool i need ?

Hi I was wondering if anyone else has seen the same issue.  I am unable to log into the CCM admin page on the publisher with my credentials, as a full CCM administrator, returned with invalid user ID/Password. I then SSH to the publisher  carry out a...

We will be changing our server domain names on our CUCM 11.5 cluster (inc IM&P). The host and ip address will remain the same, just the FQDN will change. In the process documents for 10.x or >, there doesn't seem to be the need to perform the  "Prep...

Hi Everyone, We have currently been working with a Cisco Gold partner for over 6 months to try and implement Cisco Prime as a monitoring and reporting tool after our global upgrade to CUCM and backend Telepresence infrastructure.  Suffice it to say ...

Hi, I'm trying to disable SSO on Jabber to bypass ADFS. After setting the SSO_Enabled parameter to FALSE in the jabber-config.xml, restarting TFTP services, the error "Error while processing SAML Response" comes up. For CUCM page works perfect "Reco...

Does anyone know if there is a way to capture the Call Volume for FAX lines that are in Analog (VG204) Gateways and In 2921 Gateways via the CDR Reporting tool in CUCM 10.5? I need like a 30 day window for each Fax number at various locations and va...

Hello Guys, We are experiencing the following issue. Using the same device/line, the behaviour when dialing an internation number is different depending on whether the handset is on/off-hook. If it's off-hook, the international call is routed but if...

Hello, I configured a Cisco 2921 CME version 9.1 and testing to register a Cisco 7942G (SCCP42.8-5-3S load)  phone on the internet to this CME. I see the phone sending a SYN packet to the CME, but CME does not respond with a SYN,ACK. Instead it is s...

I'm responsible for two CUCM Clusters both running System Version 10.5.2.12901-1 and both have identical Phone Firmware Loads. The problem I have identified is that Cluster 1 (with 15,971 Phones) shows ALL Phones show NO Devices Not Using Default Loa...