Unified Communications Infrastructure

Hi, Does anyone know how to change the ringing of lines on a wireless headset to be flash only? User is using phone with a wireless headset with multiple lines but all the lines are ringing in the headset; I went into the lines and changed  Ring Sett...

Where do I post questions re: CUCM rel 9? We lost our individual for support but have access to Call Manager. We only need documentation/tutorial for changing user/extension names & modifying BLF for visibility and call pickup. Thanks in advance for...

hi I am building a web application and i want the application admin to be able to create user in our call manager Ver. 11 using this web  application, any one can help on this?

Hi, I am new to Prime, and having troubles with the following: 1) service templates & keywords: how can I use keywords (to automatically fill in alerting name,  line text label etc) in a service template (eg. EM Line). When I use ${LASTNAME} for exam...

Guys, I found this bug CSCuj94329 It seems to describe behaviour similar to what im having on version 11.0, although the OPPOSITE.  On 11.0 if I click the "line 1" on the left hand side while adding a UDP template for bulk admin, it takes me to a d...

Hello, Im setup a jabber service discovery, in this client we have a lot of subdomains and  like: lab.com.br lab.com.mx lab.com labcollab.com For the service discovery works i need to create an SRV for my CUCM and IM&P at all these domains, add these...

Using InformaCast to send a page to 79XX phones, The volume the page plays seems to be dependant on what speaker level the user has set the phone. Anyone know if there is a way to override the volume settings on the end device?

Hi, I installed a CUCM version 8.6 on a UCS as I need to upgrade to version 9.1.2 and I have the mac address of the virtual machine in mode automatic.  I change from VSphere (in edit VM) the mac address in mode manual with the exact mac address that ...

Hello All, I have a user that went to change her greeting in Unity connection.  When she tried it told her she was unable to do so.  So I started looking at her account in Unity Connection to see what the problem could be.  However every time I tried...

Hi,First of all I have to say that I'm not very experienced in UC or CUCMA. I have a problem with deleting user form web GUI in Unity Connection. I tried some resolution from below Cisco document but unsuccessful.http://www.cisco.com/image/gif/paws/1...

Does Cisco Support the placing of CUCM Virtual Machines totally within a SAN? We have a C240 connected to our SAN via iSCSI.  The C240 is running eSXI, however the publisher and subscribers are mapped as LUNS on a non-Cisco SAN.   Is this configurat...