Hi there,
Do you know of a way to export logs from the Troubleshoot section? We're running v8.5.4 on a 3925 chassis with the SM-SRE-901-K9 module installed.
I can read the entries but there's too many to efficiently eye-ball.
Thanks!
Bob
Hi Guys,
I have tried configuring SSO login for my CUCM. I have configured the ADFS and added the claim rules. But when i try testing it i am receiving the below error, Can someone please advise on this please.
Error : Attached the screenshot
Possibl...
I have an agent who goes 'Not Ready - 202/Lunch' and about 3-5mins after that, the state auto changes to 'Reserved' and takes a call.No one is at the agents desk during this time.I have verified in CAD logs that this is happening; Agent clicks Not Re...
Hi there,We would like to use Device mobility so when we send out phones to or regional offices, they grab their roaming device pool settings.I don't see any option to specify the common phone profile in the device pool.We use the "Load Server" setti...
experts,
What happen in this scenario below:
-when we upgrade UCM form 7.1 to 10.5, but the current phone firmware of UCM 7.1 is too old to get to default phone firmware of UCM 10.5
will the phone just register fine to UCM 10.5 with their old firmw...
I am seeing port stuck busy for prolonged periods of time, see syslog below.Is there anyway of Automatically resetting ports if they have been busy for over a certain amount of time?2013-10-09 06:25:02 Local7.Error chiuvm71 8809: : : 11608: CHIU...
Hi All,
Just want to make sure if we are on the right track regarding our CUCM upgrade plan from version 10.5 to 11.0. Am I correct that we don't need to install any COP files before the upgrade from version 10.5 t 11.0?
With this, does it mean t...
We found an issue in that a Unity account was able to be changed by phone to change the transfer rules. Even though the use does not have "allow transfers not associated with users or call handlers" checked, the account can still be changed and the ...
With this recent news release http://www.nojitter.com/post/240171744/ciscoapple-partnership-bears-fruit & http://www.nojitter.com/post/240171745/apple-reinvents-mobile-uc, can we expect Jabber MRA running on Apple IOS devices to see any near term ben...
Hi guys,
Due to legal requirement, my costumer wants that callers calling only to a couple of phones hear a previous message saying somthing like "your call will be recorded". This will apply ONLY in 2 deskphones. How can I configure this in Call Man...
Hello everyone!
I have a brand new environment where the CUCM was installed few days ago and now I'm installing the Unity but immediately after the installation I'm getting "Database communication error" when trying to login to the Web! It is the lat...
Hi,
I have set up a sip trunk between a CUCM and a Skype for business platform but have an issue whereby calls work successfully from Skype to cucm but it doesn't work for cucm to Skype.
Everything is configured as per the cisco document for integr...
Good day everyone,
I am currently configuring my first Cisco Prime Collaboration Provisioning server and wondered on what you need to configure for the following:
Device Set-upDo you configure all CUCM servers that are configured in a cluster, or is...
