Unified Communications Infrastructure

We have a customer which would like to have centralized call processing here in the US.  However they would like the Collab Edge and MRA capability deployed at local branch offices overseas.  Is there a requirement for certain latency either between ...

Hi all We have SIP trunk between CVP and CUCMI want to block some calls based on spesific pattern  When  a call is transferred from CVP to CUCM  like 8XXXX52X   ,   I want to block this pattern of callsHow can I do this on Route Group or Route list o...

Some of my users have reported issues when recording an alternate greeting to use, and the locale is set to something other than US English (in this case UK English).  The greeting fails to play unless it is set to US English, even though the standar...

Dear Sir/Madam,        Cu want to upgrade cisco unified communication manager from 8.5.1 to 11.X,　I want to know is there any problem we should avoid?    such as license, database and configuration transfer to new 11.x version     we just have only o...

Hi AllI heard from somewhere that if we are planning to implement Cal Manager 10.x, IM&Presence 10.x implementation goes along with that. Could someone please throw some light on it ?   Regards

SM-SRE-710-K9 and SM-SRE-710-K9 End-of-Sale Notice announced on Sep 10, 2015:http://www.cisco.com/c/en/us/products/collateral/interfaces-modules/services-ready-engine-sre-modules/eos-eol-notice-c51-735778.html Is CUE able to support UCS E-Series NCE?

Hello Experts, How does CUAC determine whether the Phone Number is internal or External? I have been seeing only Internal all these while on the Client Console, even if the call is from external. Does the external Access Number under General Properti...

In the process of moving from BE5K to BE6K we were able to use BAT and get phones, users and profiles into the new system.  None of the phones have lines as users move around and log into phone using the extension mobility defined in the device profi...

Hi,we are using CUCILync 8.5.Is it possible to show at any incomming phone call when the phone number matches the phone number of a contact in the local addressbook of the Outlook the name of the user in the local addressbook instead of only the phon...

I am still confuse with the following question related to Route pattern1. Why Route Pattern requires2. How Route pattern works in CUCM once they configured.3. If Route patten not configured what will happen