Unified Communications Infrastructure

Hi all, I have a UCM 10.5 system with attendant console standard application for the reception. All works fine but I can only download about 3/4 of the  users into the directory. I can see the missing people in the UCM directory, I have no filters se...

My requirement is to only send the call to a mobile phone after offices hours using SNR configuration which desk phone and mobile phone should ring in the same time after office hours. Our office hour is from 07:30am to 17:00pm. It means we need to s...

i have ccm 10.5.1.12900-2 ,but my pak is 9.1,i have upload on cisco.com into a .bin file ,can't work!The ccm version is not right soft ?or esle the man who deal with similiar question.plesse give me your reply.My project can't process,hurry.thank you...

Hi ,here we do have scenario of 43 Ext of cisco express( Router 2911, Switch PoE 48 Port, 1 FXO card, and phones 7945, 7942)and now we want to add 3 Door phones and connect it to our CME . what we need to do that ? Thanks

Hi Everyone,We are in the process of integration CUCM 8.5 with property management system (MICROS).  Are there any guides provided on integrating CUCM with PMS. If so please share. We cannot use any third party applications.Thank you.

Is there a way to set two of our phones up so that no external calls can be made from them after 5:30 pm Monday-Friday and no external calls at all Sat & Sun? (internal extensions can still be dialed). It's CME setupWe would like to configure some ha...

Hi I have installed the Attendant Console Advance version 10.5 and all works fine except the blind transfer.The procedure to make the blind transfer is the foloowing.1) Receive Call2) Type the extension and enter, but the call come back again. The on...

Hi All,I have a requirement of setting up a group mailbox ,where a couple of users can retrieve voice messages, however the users all have different extensions. They want to be able to retrieve messages for anyone in the group, it they are called on ...