Unified Communications Infrastructure

Hello, I'm using InformaCast version 9.1.1 with CUCM 10.5.1.10000-7.   When I have InformaCast attempt to discover phones, I get the following error message: Unable to build recipient groups: java.lang.Exception: Unable to get Communications Manager ...

Hi there, Quick question regarding unity connection and user creation.We have a full E164 dial plan, so all our users in unity connection are created with an extension like "+33589XXXXX" as well as an altername extensions like "XXXXX".Question is:Is ...

Hi Guys, I am trying to access the NBI documentation by using the link http://<PCA ipaddr>/emsam/nbi/nbiDocumentation. I am logged in as globaladmin, but nothing loads on the page. I have tried this with compatible browsers IE9 and Firefox 24 ESR. Ca...

I m trying to install cme-vm-full-k9.SPA.sme.8.6.10.prt1 on cisco 2901. after putting the command "service-module ISM 0/0 install URL ftp://"got an error as mentioned below. %Error: Couldn't open ftp://*****.******@10.45.23.45/dir/cme-vm-full-k9.SPA....

Cisco Unity Connection version: 9.1.2TT1.11900-2TT1 Small installation - less than 200 subscribers.  Caller leaves a standard voicemessage for a CUC subscriber.  The MWI is lit on the phone, and the email with .wav attachment is delivered to Outlook ...

It seems that Speech Connect port now has to be configured as a separate port to voice ports and it is now a licensed feature in CUXN 9.0? Has anyone seen any documentation on this as in the past speechconnect was a feature that came with user licens...

HI EveryoneI'm helping a friend of my move his CUCMBE from 5000 to 6000, and I wanted to know are steps I'm taking are they correct.1. Create the new CUCMBE 6000 server2. Take a backup of the current data from the CUCMBE 50003. Import the User data f...

I have 4 offices that were closed and all their config on CM is still there... Gateways, Routes, Regions, MTP, Conf Bridge, Partitions, etc. etc.Is there anything other than checking dependencies that I need to be concerned about in deleting all of t...

Can anyone please throw some light on the UCM Addon licenses we need to pick for existing deployment.  Scenario: I want to migrate 1000 DLU's to 9.x for which i will pick 'LIC-CUCM-9X-ENH-B' under R-UCL-UCM-LIC-K9 bundle and I need additional 300 enh...

We have CUC 8.6. Is this possible? Assume that a caller should dial my lineand I hit idivert, the caller would be auto-answered by VM.  While the calleris leaving a VM, it is possible to “listen in.”  If it was a call that Iwanted to take, I could hi...

CUCM 8.6 disk installation dont give me option to install Unity connection, the disk install Callmanager.What is the problem.    

I am using CUCM MCS 7845 servers 1. Publisher2 TFTP3 Subscriber4 Bckup Subscriber I Have an issue. When i tries to register new IP phone On the display of VOIP it always show Registering . In CUCM It registers automatically to Publisher server and Ge...

Currently I am working on cucm 6.1 mcs servers. I Have an issue that when I run risdb query phone command on publisher  to get my registered/unregistered phone details than I observed that it is showing some phones are registered on subscriber server...

Here is the situation. I would like to figure out how to query call manager. For caller id of an active call. I want to run this information against an on site customer database. I know I can get the call information from CDR but it is not real time....