Unified Communications Infrastructure

Resolved! Potential Issues with Bulk Unassigned DN Ranges

Does anyone know of any potential issues with loading up say 100 Unassigned DN's in UCM (8.6) with all the Directory Number Settings but not assigned to a device?? The end game here is we have a few 100 DIDs that are reserved for different reasons (d...

Unity Express 8.6 custom script not working properly

Hello!I'm having an issue with a custom auto-attendant script for Unity Express 8.6.6.A brief overview of the expected call flow:Call comes to 2600, which is set to forward to 2699 if busy or no answer.Call to 2699 is sent to CUE, which is set to ans...

User account still showing on retired Unity server

Is there a way to sieze the account? this person moved from one site to another and I am unable to add her to her new unity server. Thank you

migrate CME phone licenses to CMBE6K UCLs and CUE licenses to Connection

Looking for SKUs to migrate phone licenses and voice mail licenses.

Prime Collaboration Assurance upgrade v9 to v10

Currently have an upgrade running on Prime Assurance, and am seeing some things in the traceback on the console that concern me.This is Prime Collaboration Assurance, the upgrade package, downloaded from CCO and matching the MD5 hash. It's been runn...

SNMP Polling on UCCE

Can I use SNMP polling to monitor UCCE 7.5.10 servers? Can you direct me to a good document on this? Thanks,

CUCM 9.1 and CUEAC call flow

dear alli am new in Cisco voice- well i need to configure voice network i need your help...i have insatlled cucm 9.1 and cueac server and client successfuly i have cisco router 2911(gateway) with E1 card, i just need your opinion in call flow from my...

IM& Presence Server - Login Fail

Hi All Collaboration Experts,I just built up two IM& Presence Servers to integrate with the CUCM cluster. It is fail to login with LDAP users through the Presence server, but it can login with Local users through the Presence server and it can login...

Unity Connection 9 & Office 365 internet connection

I assume Unity connection needs an internet connection to integrate with Office 365.Do UC need a public IP as well?

Voice Mail to users

Hello,i have configured unity connection with exchange 2013 for single Inbox and internal corporate voice mail are been received in Exchnage Inbox and phones.I have entered a smart host ip of exchange in unity connection,when i try to send a voice m...

2 CUPS server clusters / same domain

If a customer has two CUCM clusters (one for general use, and a second for call center use), and each cluster has a CUPS cluster attached, what is the correct way to federate these so that the clients on both systems can see each other? Everyone is ...

CER Testing and Serviceability issue

I am doing a greenfield deployment for UC. we are using 2 x CUCM 10.0 with 2 x CER 10.0. I have to test the environment and needed to know what services do I disable from the CER serviceability control center to have my Standby CER take over from the...

unable to connect to server:installing CUEAC

dear all i have installing CUEAC 9.1 on server 2008 32 bit, during installation of cisco attendant console server when it goes for DB check when i click next it gives me erro "unable to connect to server" i dont know what is this error, kindly sugges...

How can I change the default message after System Call Handler transfer error?

Hi,I'm using Unity Connection 9.1 and System Call Handlers to allow to join internal extensions (not reachable from the PSTN).I succeeded but I would like to change the default message played when the extension dialed is not known. I tried with Error...

BLF with extension mobility

Is there any reason why BLF can't work with EM even after configuring the SUBSCRIBE CSS under the appropriate end user?

Unified Communications Infrastructure

Forum Posts

Resolved! Potential Issues with Bulk Unassigned DN Ranges

Unity Express 8.6 custom script not working properly

User account still showing on retired Unity server

migrate CME phone licenses to CMBE6K UCLs and CUE licenses to Connection

Prime Collaboration Assurance upgrade v9 to v10

SNMP Polling on UCCE

CUCM 9.1 and CUEAC call flow

IM& Presence Server - Login Fail

Unity Connection 9 & Office 365 internet connection

Voice Mail to users

2 CUPS server clusters / same domain

CER Testing and Serviceability issue

unable to connect to server:installing CUEAC

How can I change the default message after System Call Handler transfer error?

BLF with extension mobility

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8800 series MPP phones line key icon

CIsco Vendors and Silent Monitoring/Whisper Coach WITHOUT UCCX

Flex-CUBE License

Unity Connection upgrade from 10.5 to 12.5 no valid upgrade options

CER No Valid Upgrade Options Were Found

SIP Trunk between CUCM and Webex Cloud Calling

Webex Calling Local Gateway ISR4K Voice Router Security License

Recommended order to shutdown CUCM, CUC, and CCX Clusters

New Domains for CUCM