Hello,I have one site contains MCS server running CUCM 8.0 ------ and another site contains MCS server running CUCM 8.0 --- ICT connection between them via WAN, ICT TrunkCluster 1 <=========================...
We are using cisco 6621/41 & 9971 IP Phone in our network........all ip phones are connected to same subscriber & are in same same device pool ...where if click on IP addess of phone and go to Network setup ... 9971 Phone shows only one TFTP server w...
Hello,I need to match a customer experience with CUCM. Anybody wants to access PSTN should dial a code *12 followed by authcode and then PSTN number. I CUCM auth code always asked after matcing the route pattern. Is there any way to chnage this sequ...
Dear Team, I need to renew Smartnet (3 YEARS 8X5XNBD) of my equipment "AIR-LAP1042N-E-K9".As per Cisco GPL, following two options are available with the same price:CON-SNT-L1042E - SMARTNET 8X5XNBD 802.11a/g/n Fixed Un CON-SNT-AIREK9Z - SMARTNET 8X5...
Hi Everybody, I´m facing to an issue, i´m not able to transfer, hold or park a Call coming from the Pstn (offnet ) to an internal DN (OnNet) ExtensionI Verified the service parameter, the MTP, the Device Pool also the Media Group but everything seem...
I am still a newby to Cisco Call Manager, but have a question because I just don't know the feature name or where to go and set it up. I work at a smaller community college and have a request from someone on campus that goes like this: They want a c...
Hi, In the infrastructure I support, we have Cisco Unified Communication manager 8.5.1 as the PBX set up and Genesys as the contact centre intelligence. We are facing an issue with a particular user, who is trying to login to the Genesys work space o...
Hi EveryoneMy manager came to me and asked me this question below and I wanted to know can this be done? Doesn’t the new version of Unity Connection have the capability to transcribe the voice mail message to text and send that with the e-mail?
Wondering if anyone has come across this yet...we're importing users into Unity Connection 8.5 from Unity 5. What I'm finding is that some of the user accounts are not inheriting the primary extension for MWI...nothing sticks out otherwise. Any idea...
Is it possible to create FAC code individual for every individual who is using the IP Phone ......or its a general code for all people who are in same group
Hi All,Kindly need your help, I've experiencing an error on Unified Presence 8.6.5. On Diagnostic > System Troubleshooter there is an error says " Cisco UP Replication Watcher has detected that database replication is still in progress ". Did you ha...
Hi,We are running Cisco Unity Connection and we want to clean-up old mailboxes that have never been used.Is there a way to run a query/report to determine the “last modified” date and time stamp on a voice mailboxes to help us determine which mailbox...
We are upgrading UCM from 8.5(1) to 10.5(1) and migrating from MCS to UCS. We used UCM 8.5 OVA (7500 user) and migrated to UCS.Once migrated to UCS we upgraded UCM to 10.5(1). We wanted to use OVA to accommodate 10,000 users, hence took backup of 10....
Hello All, I'm trying to search for devices in my environment based on the criteria of either IP address or which CUCM it's registered with. I'm on version v8.5.1. I have 3000+ registered devices and counting along with a handful Subscribers distribu...
