Unified Communications Infrastructure

Hello,I have a brand new CME 8.6 2911 Router with the basics configured for internal calling.  We will soon be getting our ISDN PRI line and one thing I have been struggling with is how to create a simple dial plan that accomplishes some basic needs....

My setup is made of 4 cisco 7821 phones ( phone A, Phone B ,Phone C and Phone D)when phone B get a call from phone A and transfer call to phone D or Cphone B is able to complete the transfer but phone A get a busy tone.Problem is only with call trans...

Hi, We have recently installed BE6K with CUCM and CUC 10.5 version, i have configured the integration via SIP trunk. the basic integration is working fine. I press the message button on a phone and it redirects me to voicemail login. but when i call ...

Hi Guys,I have generated CSR from CUCM and have got it signed by CA.:There are two kinds of certs in the cert chain - CA certs and end-entity certs. For example, the cert represent your box is "cucm01.acme.local". This is end-entity cert."cucm01.acme...

Dear all,We setup Cisco Call Manager 10 with Cisco Voice gateway 2911 ( E1 port) and 3905. All outgoing call & incoming call are ok. But we meet a small issue as below:-Using 3905 do outgoing call to mobile number. Mobile number ringing.-3905 failed ...

Hi,How can I find out what type of licensing (e.g. DLU, UCL enhanced, CUWL Standard etc.) is being used?

Hi AllI'm new in scipt and have problem about b-acd . I refer document fromhttp://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucme/bacd/configuration/guide/cme40tcl/40bacd.htmlAfter I configed everything look good but I have problem in hunt menu , I...

Hi,I'm planing to upgrade my old CallManager 7.1(5) to CallManager 9.1(2). I'm using the Cisco Attendant Console 8.6.2, that support the SIP trunk to CallManager 9.1(2). I remembered I had downloaded and installed the TSP from CallManager 7.1(5). Now...

Hi All,I have CUCM 7 and created some users are having access to CUCM, I want to know thier activity done on cucm? Is there any way and how?Because we facing some changes on users extension and want to know who is doing this?

When people call from pstn or mobile to our ip phone they hear only one ring  and after that  it goes to silent . However, we can hear the rings in our ip phone that people are ringing us and we can take the calls. However, if we don't take the call ...

We are using CVP 9.0 and facing bug CSCue95708. Please let us know if this bug(marked as 8.0) is fixed in 9.0.

Hi, we are in the process of demostrating Cisco Prime Collaboration 10.5 Assurance and Analytics and somehow are not able to pull Call Quality Graphs. The question is Is it mandatory to add a Billing Server to get the missing graphs. Thanks in advanc...