Unified Communications Infrastructure

Hi EveryoneI wanted to know can somone tell me is there a tool that I would use to export all of my current Unity users into Unity Connection. We want to move form version 8.0.3 of Unity to version 10.5.1 of Unity Connection.Eric

I have problem the CUCM sync with LDAP is affect succe but not seeing the new users and don't seeing update End user.I adding new users in AD but not see this users in CUCM.but sync with LDAP is affect success.version CUCM is 8.5.1.10000-26MCS7816I5-...

Greetings!  I'm looking for solution how I can monitor Unified CCX Engine JVM Heap counter from external system.Description for the object in RTMT:Object: Unified CCX Engine JVM HeapCounter: PercentageMemoryUsedAfterGCDesc: This represents the percen...

how to make CUCM as a TFTP server , then copy files to Voice Gateway ? anyone knows?

Hi EveryoneMy manager received a call today from one of our offices asking to block a number and I wanted to know can someone outline the steps I would take to have the number blocked, thanks in advance for the help and have a great day.Eric

Hi I have setup where avaya G450 gateway is added as H323 gateway. My calling is working fine both way but the issue is its connecting with G711 instead of G729. I checked thw codec by pressing "?" button on my cisco 7942 phone. This is what i see on...

Hi, I am running a test for my office and have installed Office 2013 32 bit on my machine.  I installed the 32bit version of Viewmail, and it installed okay.  I did the initial setup fine, but went back into the settings to change one thing.  I reali...

Hi EveryoneI wanted to know is there a way to export all of the phone numbers from a site that is decentralized from my cluster now that is going to be part of it soon. I was told that the current route patterns that we have for each locations DID's ...

Hi EveryoneI wanted to know can someone explain to me how do I determine what Called Party Number Type should I use on my route patterns. The reason I'm asking is because I'm looking through some old route patterns for our site and for example the pa...