Unified Communications Infrastructure

Is "MTP required" checkbox obsolite after v8.5?

I'm trying to understand what is the purpose of "MTP required" now when we have "Early Offer support for voice and video calls (insert MTP if needed)". I'll appreciate if you can share any scenario when such configuration is necessary.

Resolved! Mailbox Extension

HI,I have an extension assigned to a mailbox on System Call Handlers, how can I check the mailbox? on another word, I want to listen to the voicemail?ThanksSenan

Resolved! UC Software

Hi EveryoneI'm in the process of upgrading our cucm software from 8.6.2 to 9.1.1 and I can't find the software on the website.the software that I'm looking for is CUCM,UCCX,CUC,CUPS, and CUEAC. If anyone can point me to the downloadlinks I would grea...

7975 doesn't ring when dialed

In the last two weeks I've encountered this exact problem twice and I am not sure what could cause it. I have a SIP 7975 phone registered and working just fine then out of the blue when someone tries to dial the extension on the phone nothing happen...

Check telephony configuration error

I installed Unity Connection 9.1 and setup the telephony integration, port group and ports. After that I run the check telephony configuration tool and I keep on getting this error. I have checked my config many time but cannot see the problem. I ...

Resolved! CWMS and VDI

Are there any limitation or caveats regarding Virtual Desktop users hosing and sharing in web meetings using CWMS?

Resolved! BE6000 and Attendant Console

We will install a BE6000 v9 for a client that has asked for Attendant Console service. In the BE6k datasheet Attendant console appears as an optional application. What is needed to install attendant console? licenses? hardware? how does it integrate ...

Unity Connection 8.6.2a SU3 Subscriber Post upgrade issue

Upgraded our Unity Connection Servers last night from 8.6.2a SU1 to SU3. Publisher completed fine (chose option not to reboot). Subscriber reported it completed fine. Switched versions on Publisher and waited for all services to restart before swi...

superisor has failed to start voice monitor on device verify that the sound card in the pc is working properly

superisor has failed to start voice monitor on device verify that the sound card in the pc is working properly. This was from a laptop running windows xp trying to silent monitor a user. Is this just a matter of having the customer upgrade the soun...

Lync in citrix Farm with CUCM

Hi,We haved implemented the CUCILYNC to integrate Microsoft Lync with Cisco Call Manager.Works fine on desktop and latop,We have now implemented Microsoft Lync 2010 on Citrix Xenapp Environment.Lync on its own works fine, however the integration with...

IVR applications on CUCM

Hi There,I'm interested to know if there is a feature in CUCM 6.X (may be an IVR application) it can be used to collect digits, entered by a caller via the phohe keypad, the passsing this to a different system in a text file for instance?Any help is ...

Resolved! COBRAS PDL stepped migration

hi, we are using cobras to migrate some test users from unity to unity connection . The existing subscribers are members of a pdl. Initially we only want to migrate 6 test users over as a pilot and wish to including that pdl from ...

Resolved! Upgrade Fail from 6.1.2 to 6.1.4

Hello Community, I have run a 6.1.2.1002-1 and the goal is upgrade to 9.1.2. Therfore first I must upgrade to 6.1.4. The upgradefile load successful up to the CUCM and during upgrade i get this message and the upgrade fails. It seems the file nss_lda...

Upgrade fail 6.1.5 - 9.1.2 fsck.ext3: filesystem has unsupported feature(s) get a newer version of e2fsck!

Hello Community, Upgrade from 6.1.2 - 6.1.5 runs smooth w/o any problems. Move to Vmware ESXi 5.0 and during Upgrade 6.1.5 to 9.1.2 stops w/ an error during a reboot initiate by upgrade process.At VMWare console you see:fsck.ext3: filesystem has unsu...

CUEAC 8.6.2.11 External Calls Transfer Error and Calls Dropped

Our receptionist has reported a few different problems transferring people. I've attached the error below and it pops up occasionally.Also, some callers have reported being dropped during transfers from the receptionist.We're running CUEAC 8.6.2.11 a...

Unified Communications Infrastructure

Forum Posts

Is "MTP required" checkbox obsolite after v8.5?

Resolved! Mailbox Extension

Resolved! UC Software

7975 doesn't ring when dialed

Check telephony configuration error

Resolved! CWMS and VDI

Resolved! BE6000 and Attendant Console

Unity Connection 8.6.2a SU3 Subscriber Post upgrade issue

superisor has failed to start voice monitor on device verify that the sound card in the pc is working properly

Lync in citrix Farm with CUCM

IVR applications on CUCM

Resolved! COBRAS PDL stepped migration

Resolved! Upgrade Fail from 6.1.2 to 6.1.4

Upgrade fail 6.1.5 - 9.1.2 fsck.ext3: filesystem has unsupported feature(s) get a newer version of e2fsck!

CUEAC 8.6.2.11 External Calls Transfer Error and Calls Dropped

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CIsco Vendors and Silent Monitoring/Whisper Coach WITHOUT UCCX

Flex-CUBE License

Unity Connection upgrade from 10.5 to 12.5 no valid upgrade options

Call Handler Voice Recognition with number pad inputs

Webex Calling Local Gateway ISR4K Voice Router Security License

Recommended order to shutdown CUCM, CUC, and CCX Clusters

New Domains for CUCM

MS Direct routing with CUBE - not working any direction

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