Unified Communications Infrastructure

Hello,I have 6921 phones connected to CallManager Express (version9.1) and I was trying to disable backlight.The comands used int telephony-service are: service phone daysBacklightNotActive 1,2,3,4,5,6,7 service phone backlightIdleTimeout 00.01 servi...

Hello All,I'm trying to see if there is a way to disable the Historical Reports Scheduler from Auto-Starting when I boot up the PC (*i.e. My user PC).The PC is running Windows XP, and the CCX Historical Reports App is running version 8.0(2.13).I chec...

I'm trying to upload a certificate that I've had signed by an external CA into CUPS (9.1). When I upload the certificate, I get back the unhelpful message "Error reading the certificate" I've had a look at the RTMT OS Admin Web Service logs, and that...

HiI have CUCM 9 and Cisco 2801 voice gatewayThere is 2 card on cisco 2801 : VIC2-4FXO and VWIC3-1MFT-T1/E1I would like to know how I will configure the gateway in the CUCM (H323, MGCP ...)Should I add H323 or MGCP gateway or something else ?I also ne...

Trying to use the Cisco Migration Utilities (from the IM&P downloads folder) and it's failed to export contacts from OCS 2007R2. I am a part of the Domain Admins and the Administrators security groups in AD, I am logged into a 2008R2 Domain Controlle...

Hello,Here you are a description of the environment:SIP Trunk Early Offer (without MTP checked) between Cisco CallManager v9.1 and an ip PBX Asterisk 1.6 based.We have resume issue. If a cisco phone place on hold an ip phone (Yealink) registered with...

Our client has a number of UC features in their environment -Unity Connection - 8.6CUCM - 8.5Presence - 8.6 (For CUPC/Jabber)MeetingPlace - 8.5Webex - Conferencing is hosted off-site via cisco, meetingplace servers are used for local audio.We are pla...

In preparation for a migration to CUCM 9.1.2 we need to update the owner ID field on around 7000 phones. The only way to do this through the bulk admin tool is to export phone all details, update the field and then re import all the phones. The expo...

Hi,We have 2 Unity Connection Clusters and we need to consolidate to 1. So i need to move all user mailbox from one cluster to another. Which is the best way to do so. Intrasite is not configured. RegardsJagadish

Last night we deleted 10 users from one cluster (there are 10 networked together), with the intention of moving them to another site on another cluster.   The users deleted without error, however when we did a search on other clusters the users were ...

Hi all,what does the number 9 and 25 in Audit Reason column in Audio Phone Audit result table mean?CPC v 9.5.0.38292 Thanks, Tomas

We have clients inquiring about the 10.5 release and wanted to find out when this will be avaialble.Thank you,bc

Hello,We have CUCM, Unity Connections 8.5 with HA.  The UCCX 8.5 server is not HA.  All are setup in virtual center.  They are running on two UC210 servers - one here and another across town.  For the DR scenario where the location with the UCCX serv...

Hi EveryoneI have a friend who just picked up a contract to install CUCME and he asked me to help him out. I'm familiar with CUCM but not CUCME, I've never worked on it before but I wanted to know if it pretty straight forward to install and configur...