Unified Communications Infrastructure

CUEAC dual attendant console setup

We have a site that has 2 receptionists. Each receptionist has their own Attendant Console and seperate CUEAC login. The way it is set up now is that calls will roll to console 1 and then overflow to console 2 after:Max calls > 2Wait time overflow > ...

can i integrate cue with cucm version 4.x, how?

Cisco Phone Resets

We have remote users which connect through vpn . Their Cisco 7942 Phones reset themselfs atleat twice in a day. I am attaching some phones logs it showing me tcp timeout. It only happens to vpn user everything works fine on Lan.

Resolved! Questions about updating CUCM 7.1 to 9.1

Hi everyoneI have to perform a updating in a cluster with 1 publisher and 3 subscriber from 7.1 to 9.1. I would like to know some things. When I am updating the publisher. When can I start updating the subscribers? Can I update them in the same time?...

Unity Express redundancy & failover

Hello Team,Is there any option to configure redundancy for CUE ,we have two module and two 2921 gateways,Thanks in AdvanceRenji

UCCX Web Services - SOAP

Hello,i've been trying to use WebServices with UCCX, but i'm getting the error in the attachment file.I've read some other topics about this, but couldn't figure it out.. any ideas?UCCX: 8.0.1.10000-11CUCM: 8.6.2.10000-14JAVAC: 1.6.0_35Edit: Also in ...

Unity Connection Messages sound like they are underwater

I have a client, whose voicemail system frequently sounds like the messges are "underwater". About once a week, they sound like this and it requires a reboot to resolve the issue (temporarily though it may be). They are running Unity Connection 8.6...

Resolved! UC520 Phone Lines Locking Up

We have a UC520 and we keep getting numbers like these that will grab our FXO lines and just hang. I have to shut the port and no shut the port to clear them. any suggestions to keep these numbers from locking up the FXO lines?0x2C37F 25B8 0x87B04...

CUCM IP change - Inter vlan procedure

I am performing IP address change for the CUCM 8.5 Publisher and Subscriber both publisher and subscriber communicate with each otherduring the IP change. can any one tell me how to configure this in the switch.Thanks.

CCIE written study material

Hi AllCan someone help me with the study material/ links which i could refer for my CCIE written exam.

Cannot access CallManager's web interface

We have CallManager V7, and I cannot access the CCMAdmin's web interface.CallManager is still working, but I cannot the web interface.What can I do to fix this issue?Art Martinez

NME-CUE stuck in waiting after upgrade from 8.5 to 8.6

Hi,I have been trying to upgrade our CUE from 8.5.4 to 8.6.4, but after the upgrade it is stuck in the below stage. Any help would be much appreciated. Welcome to Cisco Service EnginePower button monitor startedSetting the system time from har...

promoting subscriber to publisher

I am trying to understand Cisco's logic of prohibiting promoting subscriber to publisher in the unlikely event of a publisher going down...Could somebody explain this to me?

Resolved! CM Question

Is there a single page/place in CM GUI where I can find information which states that <this> particular extension is currently logged into phone with <this> mac address? I am aware of how to get this information by looking at different places but int...

Resolved! Jump Upgrade toward BE6000

Hi, i've to migrate a CCM 4.x to a BE6000. Can i use the same procedure available for the standard CUCM?CCM 4.x -> DMA 7.1(5)Jump upgrade from 7.1(5) to 9.1(2)I suppose there are differences between the standard CUCM and the BE6000.Regards,Christian

Unified Communications Infrastructure

Forum Posts

CUEAC dual attendant console setup

can i integrate cue with cucm version 4.x, how?

Cisco Phone Resets

Resolved! Questions about updating CUCM 7.1 to 9.1

Unity Express redundancy & failover

UCCX Web Services - SOAP

Unity Connection Messages sound like they are underwater

Resolved! UC520 Phone Lines Locking Up

CUCM IP change - Inter vlan procedure

CCIE written study material

Cannot access CallManager's web interface

NME-CUE stuck in waiting after upgrade from 8.5 to 8.6

promoting subscriber to publisher

Resolved! CM Question

Resolved! Jump Upgrade toward BE6000

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