Unified Communications Infrastructure

 When a CUEAC operator blind transfer a call to an external number, this makes 2 calls SenarioOperator receives a call, calling party wanted to talk some one else so operator decided to transfer to an external number.. say mobile operator dials the m...

Hi,We're planning to upgrade our CCUCM from 8.0(3) to 10.0.So I'd like to check how is the correct procedure to upgrade from 8.0(3) to 10.0. Is it possible directly upgrade or I have to create a intermediate version before migrate to version 10.0Topo...

My design is below. I want to configure CUBE on ASR router and want to use another voice router for TDM calls. I need to create the trunk between ASR and CUCM and put the CUBE configuration on ASR router. How i fail over from CUBE router to voice ro...

Recently we converted a handful of users to Exchange 2013. As a result these users are no longer receiving voicemails, or missed call notifications in their outlook inbox. All other users are using Exchange 2007 and are working as expected. I was und...

Dear All; I have created android user under cucm and it works fine only one time if disconnected never connected until i restart all the phone services then it reconnect. I also tested the same on different android phone problem is same.  Kindly sugg...

I have a problem with jabber on android phone. I am using huawei g252. when i restart it connected to jabber when i exit the application and tried to login to jabber once again never connected until i restart all application services or restart mobil...

Hi all we run call manager version 8.2 I have just installed the click to call app version 8.1All the services are running on the server, I can dial from the web page OKHowever when i try to set up the click to call application it keeps coming up wit...

HiI created a AutoAttendant and is working fine whit extension 150, i now need to let a end user be able to change the Greeting Message (this needs to be change daily), i follow the instructions on this guidehttp://my.safaribooksonline.com/book/certi...

Recently, when people call from external 10-digit numbers, the phone displays "Voicemail" next to the 10-digit number. What might have caused this to start happening and where might I check to make it stop happening?

Very interesting concept. Quick questions, would be helpful if you can answer them. 1) When Remote Advisor does a video call with the customer on cloud (web) or on premises, is there an ability to record and store the voice conversation or full Vide...