Hi,We are testing Prime Collaboration Assurance but I cannot see any call data for Route Parterns. We are using both sip trunks and E1s.Is this related to the configuration of CDR trunk utilization (System Setup > Assurance Setup > CDR Trunk Utilizat...
Have a customer installing CUCM and CER for a large office in Virginia. The local carrier is Verizon.The customer's order person at Verizon has never heard of an ELIN. For a number of reasons, this issue got punted to us.Does anyone have any inform...
I I have configured the following dial peers on my UC560. I can call out but when a call comes in, it doesnt get to the analog telephone on the voice port 0/0/0.What am I not doing well? dial-peer voice 1 pots incoming called-number . direct-inward-d...
I am new to an organization and part of my responsibilities will be administrating the existing cucm solution. Is there a away of documenting the existing configuration and settings without going from screen to screen?
We recently upgraded from CM 5.1 to 8.6 and have experienced a lot of issues that we are working through. There is one that we've been trying to figure out but have been unsuccessful...and users are complaining.All user ID's and passwords contain on...
hello,I want 2 cucm users can do this:user 1 can only change the phones directory number which belongs to device pool Aand user 2 can only change the phones DN on device pool BCould some one tell me about how to set the user policy ?Best regard,Walte...
Hi,Does anyone have any experience of these two working together successfully? I have a prospective client with MS Lync and Live Meeting looking for IPT. After being burnt by CUCILYNC previously I'm regretably wary of suggesting CUCM.ThanksRich
I am asking this question in the Cisco Support Community because we have already asked our Cisco Partner back in January, and Cisco pre-sales support earlier this month, and I have not had a response from either.We currently have the following:Unifie...
Hi,I have two questions about UC management softwares1. Are the management software version 9.0( UOM,UPM,USM,USSM) compatible with CUCM version 9.1(1)? or do I need to go for Prime Collaboration 9.0. 2. What is the future of UOM,USM,USSM & UPM as the...
Hi, We have a " SIP Normalization Script Error " that appears everytime when a videocall is set up from the internet to an internally Telepresence system.Cummunication path : Videoendpoint (at the internet) > VCS-E > VCS-C > CUCM > MX300 or CTS500So...
Hi Cisco Team,May we know if possible to change the Caller System Transfer voice prompt? If yes, can we ask for a guide or docs for the procedures?Thanks for your immediate reply/assistance.Best Regards,Ralph
Hi GuysIn the Presence server System Troubleshooter, have the follow message:"Cisco UP Replication Watcher has detected that database replication is still in progress"Any idea to solve this?TIACristian
When configuring Attendant Console (9.x) to overflow to voicemail what is the recommended configuration?Initially I simply configured the voicemail hunt pilot number as the overflow, but that simply results in the call reach the generic Unity Connect...
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