Unified Communications Infrastructure

Does anyone have a clever way to re-route or *DROP* calls that are missing Caller ID details?  I would only want to do this for my particular directory number - or those that request it.I get a dozen or so sales calls a day which I have grown accusto...

Dear All,     Hi,     Please find attached file, have a look if you need so for troubleshooting. Thank you.     I am with client, I am kind of stuck, let me know If I am wrong at any point.     Skype ID: thewaleedkhan---WaleedNE

To AllI have unity 7.0 (2) running and the problem is that no voice mail is been received id mailbox.In the event loggin I see the following:Event Type:    ErrorEvent Source:    CiscoUnity_UMREvent Category:    UMR Thread Error Event ID:    113Date: ...

Hi All,I want urgently a script that:- As a call comes, he do a callforward to the operator-during the hours of break down it puts music AABusinessClosed- During the holidays, it puts music AAHolidayPrompt.thank you

HiI have a customer who is migrating from meeting place server to Webex.Just wondered if someone could possibly answer the following questions:1) Under Webex you get issued a 9 digit pin can this be changed to 6 digits as per meeting place server ? I...

Hi team.We have a analog line connected to an FXO port, every time we make a call through this line something happens and it's required for us to go to the gateway, unplug and plug again the line,  next time anybody makes a call, it shows the same be...

Can anybody provide me the part number for SRSV 9.1 license?From Cisco document:"Connection SRSV is a licensed feature for which you need to install the SRSV specific license on the Enterprise License Manager (ELM) server for the central Connection."...

Customer is implementing Zimbra on-prem as their enterprise mail solution. Does unified messaging with connection in this configuration require esnatech or are there alternatives?

Using Unity 8.6.2.20000-76 and Exchange 2003 & 2010.  I have several users with this problem but for brevity will discuss only two.  Both users mailboxes are lcoated on the Exchange 2003 server.  User1 get VM's delivered to inbox succesffuly, and a t...

I am installing cisco unity connection 9.1 and I am going to configure message store and forward via smtp.  If we forward a message via the smtp smartgateway to an email address that no longer exists were does the bounce back message go?  Can we conf...

I see that UCL Enhanced now includes the ability to select a softclient such as Jabber of CUCILync. Does this include the capability to use CUCILync as a softphone, or does that require Enhanced Plus license; i.e. for 2 devices?

I just upgrade 7.1.5.35900-7 and install new locals see below cm-locale-combined_network-7.1.5.1000-1.copcm-locale-de_DE-7.1.2.3000-1.copcm-locale-en_GB-7.1.2.3000-1.copcm-locale-es_ES-7.1.2.3000-1.copcm-locale-fr_FR-7.1.2.3000-1.copcm-locale-it_IT-7...

One of my user want to have the option in his phone to transfer incoming calls directly to voicemail without answering the call.I created a customize softkey template in CUCM. I was able to assign it to my phone (7962), my issue is everytime I call m...

Live chat with Cisco Expert Abhijit Singh Anand on June 16, 2013 at 8am PST on Installing & Configuring Cisco Prime Collaboration 9.0Abhijit Singh Anand is a network consulting engineer with the Cisco Advanced Services Field Delivery team in New Delh...