Unified Communications Infrastructure

Just upgraded to 9.1 CUCM and Presence. I understand that now I enable the users for presence in the User Management Page.Once I do this presence sees the user as unassigned. I have two sub clusters and depending on the location depends on where the ...

We're running a UCS C210 M2 server with raid platform. We also have an off-site redundent server. They are configured with ESXi VMWare supporting our 8.6 Call Manager and Unity Connection. I understand fully the guidelines based on the disaster recov...

Hello... I've got cucm8.6 setup and working fine but am now cutting over some POTS lines that users have not been dialing 9 for outbound calls and need to keep it that way. How can I get the analog lines to not have to dial 9 to get an outside line?T...

Hi,I am having two MCS servers having call manager version 8.5 installed in a single cluster. Now I have bought one new MCS server with the same version call manager and I want to add this node in the same cluster but I am having only two node licens...

Hi ,We planned to do the XMPP federation between CUPS & Gtalk ( gmail.com). We have configured the required XMPP SRV Records & published in the public domain.What is the dialback secret we have to configure for the federation with gmail.Thanks in Adv...

Hello All,     I need to update all the users in my unity connection 9.x install to have the UM service.  I did an export of users already using the bulk tool.  What must I do to import them in and give them the UM service?  I used ldap and didn't ha...

Restarted the TFTP server based on platform MCS7845, But after powering on server is not coming up. Thre is No display even to external monitor

Hi,I have a CUCME 7.X.I configured a voice hunt-group and list number with external numbers. When I call to the pilot using a internal phone it works! But if this hunt received a external call, it didn´t works. The call stay in silent and then get a ...

Hello,I would like to know if it is possible to configure the caller inputs of a mailbox by using the Bulk Administration Tool in CUC 8.6 ?I found out some interesting headers in the Bulk Guide, but nothing related to Caller Inputs.I'm also looking f...

Can the SMTP domain be different than the OS domain?  Obviously we are running into the same issue as everyone else regarding SMTP domain being the same as the exchange environment.  If I just make the SMTP domain differnet than the OS domain, will t...