Unified Communications Infrastructure

Customer is implementing Zimbra on-prem as their enterprise mail solution. Does unified messaging with connection in this configuration require esnatech or are there alternatives?

Using Unity 8.6.2.20000-76 and Exchange 2003 & 2010.  I have several users with this problem but for brevity will discuss only two.  Both users mailboxes are lcoated on the Exchange 2003 server.  User1 get VM's delivered to inbox succesffuly, and a t...

I am installing cisco unity connection 9.1 and I am going to configure message store and forward via smtp.  If we forward a message via the smtp smartgateway to an email address that no longer exists were does the bounce back message go?  Can we conf...

I see that UCL Enhanced now includes the ability to select a softclient such as Jabber of CUCILync. Does this include the capability to use CUCILync as a softphone, or does that require Enhanced Plus license; i.e. for 2 devices?

I just upgrade 7.1.5.35900-7 and install new locals see below cm-locale-combined_network-7.1.5.1000-1.copcm-locale-de_DE-7.1.2.3000-1.copcm-locale-en_GB-7.1.2.3000-1.copcm-locale-es_ES-7.1.2.3000-1.copcm-locale-fr_FR-7.1.2.3000-1.copcm-locale-it_IT-7...

One of my user want to have the option in his phone to transfer incoming calls directly to voicemail without answering the call.I created a customize softkey template in CUCM. I was able to assign it to my phone (7962), my issue is everytime I call m...

Live chat with Cisco Expert Abhijit Singh Anand on June 16, 2013 at 8am PST on Installing & Configuring Cisco Prime Collaboration 9.0Abhijit Singh Anand is a network consulting engineer with the Cisco Advanced Services Field Delivery team in New Delh...

TAC no longers offers support for the Attendant Console plug-in, so I'm asking for help here.First:My company has a CUCM cluster running CUCM 7.1 with the AC plug-in.  Last night the pilot point started returning a reorder tone when dialed.  I restar...

i have a question to ask.i want to install one Cisco publisher and 2 subscriber how can i do that.Do i need to have a separate license for subscribers. i have license CUCM9.1.please also correct if i am wrong, one publisher can have 8 subscribers=How...

Cisco is pleased to announce that our next-generation solution for simplified, unified, end-to-end collaboration management, Cisco Prime Collaboration 9.5, is orderable. Anticipated shipping date is July 22, 2013.This integrated solution provides acc...

Hi,when I try to login into the Unity Connection Bulk Password Edit I always get the error "System error -902" Server not found or ODBC Proxy is not enabled.The "server name" I entered in the Bulk Password tool is answerering resolving the DNS name.T...

Hi. The DB service can not start in a CUCM 9.1 in a Business Edition 6000. I have reseted the CUCM and the UCS server but nothing. I'm tring to start the DB service manually and nothing. admin:utils service start A Cisco DBService Manager is runningA...

Hi.We r experiencing secured phones registration reject with CUCM9.1.Has anyone experiencing it too?I have tried deleting the CTL, factory reset, CTL & TFTP services reset.i'm nor sure if it is related to CUCM version 9 or something i'm missing...app...