Unified Communications Infrastructure

cop file for cisco jabber

Hello everybody,I allways get stuck when I try to find a cop file like this.I have the cisco jabber 9.1.0 for Windows 7. CUCM version is 8.6.2.Which would be the cop file that I have to install on the CUCM before installing the jabber on the PC? D...

Resolved! CUCM network services missing after restore

HiI have a cucm 8.0.3 appliance, i'm migrating to vmware but when i restore the backup in the vmware i lost like 20 services (network services), how can i fix it?Thanks

CER 8.6.1 On-Site-Alert to E-mail Distribution List?

When configuring On-Site-Alerts, is CER supposed to be able to send E-mail notifications to MS Exchange E-mail Distribution Lists?

CUCMBE

Hello there,I have CUCMBE installed on a virtual machine. The system is set up fine with 2 VM ports. However as this is a test enviroment I thought I would have licenses for at least a couple of voice mail users. This is usually the case for Unity ...

High availability error on presence

Good Day,I have problem with HA on cisco presence cluster , the error is showing that Node status for the high avaliability is (Running in Backup Mode) and Node Reason (Peer Down During Initialization). I have restart Sip proxy service as request fr...

how Integrate UCS with IBM Storage?

I have a "UCS C220 M3" without hard disk, only with SD Memory 16Gigas (with the base operating system). Additionally I have a Storage IBM.How I can map the IBM STORAGE the "UCS" to install my VMWare (cisco Prime)?Cisco UCS : have only ethernet portsS...

Windows 8, Outlook 2013 and Viewmail

Will Viewmail for Outlook support Windows 8 and Outlook 2013?

Resolved! private user directory that can be modified in user portal by user

So here is the scenario. I have some phone login users to contact center. Since they do not have the functionality of having the directory that they can create if they had the AGENT, I would like them to have a directory that they can modify in the u...

SIP/2.0 404 Not Found incoming SIP calls

Hello,we configured a 221 with cucm 9.1.1.Outgoing calls with SIP is working.When receiveing incomming calls we get a SIP/2.0 404 Not Found.Below the debug ccsip messages from incoming call en vocierouter configWe call with 0031408449920 to 314023102...

call manager_UCSS

hi everybody, We are currently having issue with the Cisco Call Manager Business Edition, for our client. We can not access the GUI remotely, and we do not have the console password to log in locally.We need to rebuild the server, bu...

Service Activation for CUCM as dedicated TFTP server

Hi all,I have used CUCM as call controld and TFTP server but never used CUCM as a dedicated TFTP server.Do you know what serivces should be enabled on CUCM box as a dedicated TFTP server?Version is 8.6.2a and here is what I have:Under "CM Services"- ...

How to make DVO-R CSS user specific for outbound calls?

Hello, I’m having an UC 9.1.1 environment. On the moment I’m testing DVO-R in combination with Jabber on Android. When configuring the DVO-R in CUCM with al settings to do, I notice you cannot set the CSS per user to determine what the user may call ...

8945 DND Softkey

Deploying 8945's and am looking for comments on DID. This is with UCM 9.1(1) and 9.3.2-11 firmware.DND as a Softkey: When DND is setup as a softkey it works fine, and I see the quick toast indicator of it's state, but I see no persistent visual ind...

CUCILync language settings

Hi everyoneOur customer is having an issue with the language in the CUCILync window.They have all software including Lync installed in English but some user ended up in having a German CUCILync window.As there is no documentation available (or at lea...