Unified Communications Infrastructure

I have a user that is running outlook 2010 on a 64bit windows 7 machine. We have the Japanese language pack installed for him to use. When the Viewmail add-in is enabled on his machine, Outlook freezes and becomes mostly unresponsive. as an example, ...

                   I have not been able to find if there is a listing of registry settings defined anywhere for Cisco Unified Personal Communicator (CUPC).  I'm trying to builda registry script that allows me to standardize the user available options...

Hi,I have a couple of CME's connected via SIP trunks.  In CME_A, I need to match incoming calls against SIP uri 'host' instead of 'user-id' from CME_B. (Matching user-id works fine).  Under 'voice class uri sip' command in CME-A, what value does the ...

Dear All,I have a strange issue, I have the 2 UCS servers setup with CCM & unity Connection running on each server on PUB - SUB mode.I'm getting following error message on the Switch where the UCS server Connects.I'm unable to trace why we are gettin...

Does CUCM 9.x obsolete the VCS Control?  It has been recommended by Cisco up until recently, to use the VCS Control for local VC registrations, legacy registrations and even findme functionality.Recently, one of my customers has said that their Cisco...

HiI have the following problem with two extensions in CallManager 8.5.1, this issue takes place randomly.When I call to extension 2251 (7911 IP phone) in stead of ringing on it, it rings extension 2242 (7911 IP phone).I have already checked call forw...

We currently have CUCM and CUC at our HQ. We have branch sites running on SRST routers. Within Unity, each branch has a directory handler setup. When a customer calls into on of our branch locations and the call is not answered, it will then go to th...

Hi there,I am testing the Click-To-Call widget and liking it so far. I do have a few concerns/questions tho:Click-To-Call version 8.1CUCM 7.1.5Office 20101) In all Office applications but Outlook, I can highlight a number -> right-click -> call. In o...

Hi,I have installed CUOM version 9 with all Patchs available in Cisco WEB site in Windowns 2008 R2 64 bits.I add the Devices manually, and are placed in state "Monitored", I have 5 Call Manager and other gateways and Swiths. But I noticed that the Cl...

In the context of client compatibility, the table in this sectionhttp://www.cisco.com/en/US/partner/docs/voice_ip_comm/connection/9x/quick_start/guide/9xcucqsghtmlnotifications.html#wp68318 states certain iPhone models + IOS version combinations are ...

                   does the from field get generated from the SMTP domain and if so if we change the domain are there any raminfications?

Hi,I have a collocated EIM WIM where one server runs the application, services and database and the other server runs the web server. After performing the post installation steps i get the error 500 when i try accessing the default / system partition...

Hello -I have two main sites running CallManager (one has a pub/sub, the other just a sub). To achieve site-level redundancy, I have separate device pools, call manager groups, locations, regions, etc. At both sites I also have a UCONN node. Currentl...

We have an issue where we can loging and sync all users but then we can not log in as those users.  We are trying to reserach whether this is related to the LDAP user rights, firewall, etc.  Any ideas?  Thanks!