Hi all,on the 640-461 Cert Guide, on page 391 it's described "Access personal voice using CUPC" through three steps:1- Define the Mailstore2- Define the Voicemail Server3- Define the Voicemail Profileso, first question: what's the difference between ...
I just got phone service from Cox and am having issues getting inside -> outside and outside -> inside dialing working. I have a C1760 acting as my MGCP gateway with an FXO card. I have a DN that rings all my phones that i want my inward calls to rou...
Howdy folks,Have a customer that is looking to change the "From" IE in Unity Connection, to display "Do not Reply" for all voicemails and notifications from UC, sent to users email inboxes, is this parameter something that can be modified in Unity Co...
Hi all,We have a certain range of mobile numbers which when we dial a certain prefix in front of them, the calls are cheaper. On CUCM we have this set as a route pattern so users can just dial the mobile number and the CUCM automatically prefixes the...
Is it possible in Unity Connection to setup a voicemail account to forward or copy a users voicemails from their voicemailbox to an external email address automatically? I'm not looking to convert to text, just forward the .wav file as an attachment...
Hi,We have recently found that the latest Java Version 7 Update 11 when automatically updated on the users PC, the Unity Connection web page does not work when Media Master is used. The controls or menu does not respond.Windows 7IE 9.08112.16421Java ...
Hello,I am trying to install Informacast 8.3 for a customer with CUCM 9.1. First I dont see any documentation, for it and a call to Singlewire was of no luck since they said "InformaCast v8.3 is only available with CUCM v9.1 and supported directly by...
I am not used to CUCM. I have started configuring it by a few days.As SIP has become a strong force shaping the IP telephony and unified communications, and is quickly becoming the request-response protocol of choice I would like to know what are the...
Hello everyone,Do you use or install Cisco Unity Connection? If your answer is yes - Are your users spread out in multiple branches across the WAN?If the answer to these questions is yes, you need a cost effective solution for supporting redundant vo...
I have install Click to call ver 8.0 on my window laptop, however I'm unable to save my configuration such as user name, password, Webdialer Services Any idea Thx
Migrating a 1000 subscribers from Unity to Connection. I know the tools I need to use from ciscounitytools.com and the process.I am trying to determine how long the process will take. Cannot find any documentation that gives estimated time for each...
In the "Line" settings section " Call Forward and Call Pickup Settings. Here there are 3 options "Configured CSS", "default" and "with activating device/Linew". Need a report to find all phones whose line has "with activating device" under the Call ...
Hi All,I've been seeing this more frequently and do not know what to do. I could not find any documentation on the matter.Problem: In CUPC 8.5.4 users lose the ability to toggle the keypad through any method, such as clicking on the icon, pressing Ct...
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