Unified Communications Infrastructure

Hello,I would like to integrante CCM8.6 with b-acd installed in a H323 gateway. The scenario is as following:PRI----GW(b-acd)----CCM8.6----Operator phonesI have configured the gateway also as a CCME (with telephony-service command), and b-acd is work...

I would like to configure a disclaimer for incoming calls that will basically say "Your call may be recorded for quality assurance"  and then pass that call to the receptionist. I've already got a very basic script in place that checks Holiday, Day, ...

Hello AllI was wondering if anyone could help out.We have a CUCM server that is integrated with Microsft AD. We are also running Unity Connection on the same box, that pulls it's users from CUCM. We need to change one of the fields that are synchron...

HiI wanted to send MWI message from asterisk to old PBX,and use Asterisk as voicemail box.. the old pbx does not support SIP.so it looks like theseAsterisk---sip trunk--Cisco2821---QSig---PBX--End pointsI thought of two options, first I have media ga...

Hello.I would like to know how can I send voicemail message via email to more than one recipient.It works for me with one recipient (Smart Host + Accept and Relay Message in User Message Actions, but in relay address I can only use one email address)...

Hi All,I am facing problem with CSF registrationI already create the csf on call manager and install CUPC in my computer, it works wellbut when i install CUPC in my client computer, some of its option turn grey. i'm using the same user id, so i think...

I´m deploying a solution of CUCM BE 8.6 with CUC 8.6 and CUPS 8.6. At this momento all is working on the CUCM and CUC. But i´m not sure if all is fine on the CUPS.I have integrated all application whit an LDAP (Microsoft AD). Now I´m configuring Jabb...

Is Cisco IP communicator free to use, or require any license? Thanks, Ali

Hello,There are 3 extensions that still work when calling from the outside, but they don't reside in the DN listing.  Where could they still exist?  Using Cisco Unified CM 8.5.1.                   Thank you for any assistance!

There is one number that our customer's site cannot connect to through CUCM, which is very strange.  What could possibly be causing this?