Unified Communications Infrastructure

Hi, please forgive what might be a stupid question: How do I get individual user holiday greetings to play on a schedule?Environment: CM BE5k running 8.6.2.21900-5   Unity Connection 8.6.2ES25.21900-25 Various users all around the country have record...

Dear All,We are planning to migrate our existing call manager (ver 5.X) as it is End of Life. Current infrastructure consists of following server:   3 CUCM servers (ver- 5.1.3.7109-1)   1 Unity Server (ver-4.2(1))Current License Detials:CUCM•1.      ...

Hi Gents,My customer want to record in studio audio greetings for closed and holidays schedule. We will then upload this greetings in Unity Connection.Which audio characteristics must these greetings follow? Bit rate? Sample size?...I can't find this...

All,I have two UC servers in a cluster in central office with one as publisher and the other one as subscriber. A remote office with a standalone UC server will be merged with us. Can I add the remote office UC as a subcriber to my current UC cluster...

Hello,I want to achieve the following:-IP Phone without any device profile logged in should have normal acccess to phone settings.- When a user logs on to the phone, the phone settings page should be restricted.I know that you do this on the physical...

Hi,i have the following error from Presence Engine logs:14:56:03.112 |system.pe.pa.owa.backend 1243662 ERROR -->EWSCalendarInfo::initiateRecovery: firstname.lastname@exchange.domain.com POST 3 Authentication failure on server; Could not authenticate ...

Hi all,There have been several posts in the past surrounding errors in Phone Designer, but I wanted to see if I could get confirmation.  I'm running a two node UCM 8.6.2.21900-5 cluster.  I was getting new reports of the usual "unknown error with you...

I have Unity connection 8.5 Cluster.I am trying to test the redundancy and failover by shutting down the Publisher server.The subscriber successfully takes over the Primary status.The Problem is that once i shutdown the Publisher server and the subsc...

I am trying to integrate webex connect with CME.I downloaded the webex connect software.but couldnt login.How to get username and password.should I buy this from webex?If anyone knows the correct sku,Please assist me.

Hi everyone! New to the site and pretty new to Cisco phone systems. I am supporting a Cisco Unity Express Ver. 3.1 system that has an odd problem and I cannot find the same problem anywhere so thought I would ask here. On every 4th call when you leav...