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Call Transfer in CUCM

saba53
Level 1
Level 1

Hi,

Cisco CUCM (11.5.1.12900-21)

I would like to know if there is specific kind of transfer available to use, specificly, when call goes into first phone and wants to transfer that call to second phone with a click of a button, is this feature available? What is it called?
As i know, transfer only works after you answer call first, but in my case, i don't want to answer the call.

If anyone can help, please respond.
Thanks

7 Replies 7