01-12-2012 09:13 AM - edited 03-19-2019 04:14 AM
Hi all, was hoping someone could help.
I have a 2911 running CUCME 8.8 and an ISM module running CUE 8.6.1.
I can browse to 10.10.10.2 and access the CUE Admin webpage, however, when trying to run the initialization wizard and enter the details, I get the error message - "Login to CUCME as an administrator failed. Check your CUCME configuration".
I have configured the 2911 as follows (I've snipped out some of the config):
interface ISM0/0
ip unnumbered GigabitEthernet0/1
service-module ip address 10.10.10.2 255.255.255.0
!Application: CUE Running on ISM
service-module ip default-gateway 10.10.10.1
!
interface GigabitEthernet0/1
ip address 10.10.10.1 255.255.255.0
ip pim dense-mode
duplex auto
speed auto
!
!
ip http server
ip http authentication local
ip http secure-server
ip http path flash:/gui
!
ip route 10.10.10.2 255.255.255.255 ISM0/0
!
!
!
no dial-peer outbound status-check pots
sip-ua
mwi-server ipv4:10.10.10.2 expires 3600 port 5060 transport udp
!
!
telephony-service
no auto-reg-ephone
max-ephones 40
max-dn 40
ip source-address 10.10.10.1 port 2000
max-redirect 5
timeouts interdigit 5
system message xxx
cnf-file location flash:
load 7916-12 B016-1-0-4.SBN
load 7916-24 B016-1-0-4.SBN
load 7912 CP7912080004SCCP080108A.sbin
load 7945 SCCP45.9-2-1S.loads
load 7965 SCCP45.9-2-1S.loads
load 6945 SCCP6945.9-2-2-4.loads
date-format dd-mm-yy
voicemail 2999
max-conferences 8 gain -6
moh "flash:/music-on-hold.au"
multicast moh 239.1.1.10 port 16384
web admin system name sean password xxx
dn-webedit
time-webedit
transfer-system full-consult
secondary-dialtone 9
create cnf-files version-stamp 7960 Jan 12 2012 14:56:29
!
Can't see anywhere I've gone wrong. I have removed and re-added the web admin command with different credentials and nothing I try will make it log in.
Any help would be appreciated!
Sean
Solved! Go to Solution.
03-01-2012 08:30 PM
Hi, got the same problem before when integrating CME 8.8 to CUE 8.6... very weird though just make sure the file below are included in your flash,
66 4118 Mar 2 2012 11:25:50 +08:00 admin_user.html
80 10230 Mar 2 2012 11:30:12 +08:00 xml-test.html
81 3412 Mar 2 2012 11:30:02 +08:00 xml.template
82 870 Mar 2 2012 11:29:12 +08:00 uparrow.gif
83 2496 Mar 2 2012 11:29:04 +08:00 telephony_service.html
84 174 Mar 2 2012 11:28:52 +08:00 Tab.gif
85 843 Mar 2 2012 11:28:40 +08:00 sxiconad.gif
86 1347 Mar 2 2012 11:28:32 +08:00 Plus.gif
87 78428 Mar 2 2012 11:28:22 +08:00 normal_user.js
88 3978 Mar 2 2012 11:28:12 +08:00 normal_user.html
89 1019 Mar 2 2012 11:27:08 +08:00 CME_GUI_README.txt
90 953 Mar 2 2012 11:27:22 +08:00 Delete.gif
91 16344 Mar 2 2012 11:27:32 +08:00 dom.js
92 864 Mar 2 2012 11:27:42 +08:00 downarrow.gif
93 6315 Mar 2 2012 11:27:52 +08:00 ephone_admin.html
94 4558 Mar 2 2012 11:28:00 +08:00 logohome.gif
95 1029 Mar 2 2012 11:26:56 +08:00 CiscoLogo.gif
96 677820 Mar 2 2012 11:26:44 +08:00 admin_user.js
66 4118 Mar 2 2012 11:25:50 +08:00 admin_user.html
80 10230 Mar 2 2012 11:30:12 +08:00 xml-test.html
81 3412 Mar 2 2012 11:30:02 +08:00 xml.template
82 870 Mar 2 2012 11:29:12 +08:00 uparrow.gif
83 2496 Mar 2 2012 11:29:04 +08:00 telephony_service.html
84 174 Mar 2 2012 11:28:52 +08:00 Tab.gif
85 843 Mar 2 2012 11:28:40 +08:00 sxiconad.gif
86 1347 Mar 2 2012 11:28:32 +08:00 Plus.gif
87 78428 Mar 2 2012 11:28:22 +08:00 normal_user.js
88 3978 Mar 2 2012 11:28:12 +08:00 normal_user.html
89 1019 Mar 2 2012 11:27:08 +08:00 CME_GUI_README.txt
90 953 Mar 2 2012 11:27:22 +08:00 Delete.gif
91 16344 Mar 2 2012 11:27:32 +08:00 dom.js
92 864 Mar 2 2012 11:27:42 +08:00 downarrow.gif
93 6315 Mar 2 2012 11:27:52 +08:00 ephone_admin.html
94 4558 Mar 2 2012 11:28:00 +08:00 logohome.gif
95 1029 Mar 2 2012 11:26:56 +08:00 CiscoLogo.gif
96 677820 Mar 2 2012 11:26:44 +08:00 admin_user.js
If you don't have a copy kindly download it and extract it to your router. (cme-152-1Tv1) I just select the GUI files to enable it and successfully integrate CUE to CME.
Hope this helps.. (Kindly rate)
01-16-2012 02:38 PM
Were you able to browse to 10.10.10.1?
Michael
01-17-2012 04:17 AM
Hi Michael,
Yes I can browse to 10.10.10.1.
01-17-2012 04:54 AM
Can you log into 10.10.10.1 with user ID 'sean'?
Michael
03-01-2012 08:30 PM
Hi, got the same problem before when integrating CME 8.8 to CUE 8.6... very weird though just make sure the file below are included in your flash,
66 4118 Mar 2 2012 11:25:50 +08:00 admin_user.html
80 10230 Mar 2 2012 11:30:12 +08:00 xml-test.html
81 3412 Mar 2 2012 11:30:02 +08:00 xml.template
82 870 Mar 2 2012 11:29:12 +08:00 uparrow.gif
83 2496 Mar 2 2012 11:29:04 +08:00 telephony_service.html
84 174 Mar 2 2012 11:28:52 +08:00 Tab.gif
85 843 Mar 2 2012 11:28:40 +08:00 sxiconad.gif
86 1347 Mar 2 2012 11:28:32 +08:00 Plus.gif
87 78428 Mar 2 2012 11:28:22 +08:00 normal_user.js
88 3978 Mar 2 2012 11:28:12 +08:00 normal_user.html
89 1019 Mar 2 2012 11:27:08 +08:00 CME_GUI_README.txt
90 953 Mar 2 2012 11:27:22 +08:00 Delete.gif
91 16344 Mar 2 2012 11:27:32 +08:00 dom.js
92 864 Mar 2 2012 11:27:42 +08:00 downarrow.gif
93 6315 Mar 2 2012 11:27:52 +08:00 ephone_admin.html
94 4558 Mar 2 2012 11:28:00 +08:00 logohome.gif
95 1029 Mar 2 2012 11:26:56 +08:00 CiscoLogo.gif
96 677820 Mar 2 2012 11:26:44 +08:00 admin_user.js
66 4118 Mar 2 2012 11:25:50 +08:00 admin_user.html
80 10230 Mar 2 2012 11:30:12 +08:00 xml-test.html
81 3412 Mar 2 2012 11:30:02 +08:00 xml.template
82 870 Mar 2 2012 11:29:12 +08:00 uparrow.gif
83 2496 Mar 2 2012 11:29:04 +08:00 telephony_service.html
84 174 Mar 2 2012 11:28:52 +08:00 Tab.gif
85 843 Mar 2 2012 11:28:40 +08:00 sxiconad.gif
86 1347 Mar 2 2012 11:28:32 +08:00 Plus.gif
87 78428 Mar 2 2012 11:28:22 +08:00 normal_user.js
88 3978 Mar 2 2012 11:28:12 +08:00 normal_user.html
89 1019 Mar 2 2012 11:27:08 +08:00 CME_GUI_README.txt
90 953 Mar 2 2012 11:27:22 +08:00 Delete.gif
91 16344 Mar 2 2012 11:27:32 +08:00 dom.js
92 864 Mar 2 2012 11:27:42 +08:00 downarrow.gif
93 6315 Mar 2 2012 11:27:52 +08:00 ephone_admin.html
94 4558 Mar 2 2012 11:28:00 +08:00 logohome.gif
95 1029 Mar 2 2012 11:26:56 +08:00 CiscoLogo.gif
96 677820 Mar 2 2012 11:26:44 +08:00 admin_user.js
If you don't have a copy kindly download it and extract it to your router. (cme-152-1Tv1) I just select the GUI files to enable it and successfully integrate CUE to CME.
Hope this helps.. (Kindly rate)
03-02-2012 03:42 AM
Forgot to update this topic.
I managed to get it working eventually by re-uploading all the GUI files. I guess some of them were missing and the CUE didn't want to play, so your answer was correct
Thanks to all
Sean
03-07-2013 03:28 PM
I managed to get it working by simply copying the follwoing commands to CME:
!
ip http server
ip http authentication local
ip http secure-server
ip http path flash:/gui
!
05-22-2014 12:00 PM
*********
The user below (robert@perivue.com ) was the to cure my problem which plagued my last 5 installs. specifically:
changing
ip http path gui:
to
ip http path flash:/gui
PS I'm running cme 9.1 and on 10 as well. Seems like the default has been changed at some point.
08-29-2014 03:16 AM
Hi Dennis, I seem to be having the same issue as Seanmcquade had many years ago. I have the GUI files in flash but although i use the IP HTTP PATH FLASH:/GUI cmd it makes no difference. I am wondering a couple of things
1. Although I have factory reset AIM-CUE module (it was purchased second hand from ebay) would I have to also re-install the software and licenses too in order to totally reset the unit?
2. I am running CME 8.5 and CUE 7.0.5, on the Cisco matrix it says they're incompatible, could that be the issue? and if so if I create the users in the CUE CLI (the same users that are in CME, effectively just bypassing the syncing) would I be able to progress with my studies OR is it imperative that syncing takes place?
I appreciate that these questions may be silly or obvious but I am so stuck/frustrated that I'm considering quitting altogether and ordinarily thats not my style.
Please help
08-29-2014 03:23 AM
Paul, please try adding the command file privilege 0 to your config and trying again.
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