CME 4.0 (12.4(4)XC) & CUE 2.3.1
After a caller leaves a message, if they press ## to send the message with normal priority, they get:
"Message sent."
"Please wait while I transfer your call."
Then they get transfered to the operator?!
This happens in both DID calls rolling to VM, as well as calls transfered to VM boxes directly from the AutoAttendant.
I do not believe that this is the intended default behaviour. Has anyone else run into this, or do you know how to resolve this?
Thanks,
-Ed Coen