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CUPC 7.1 addin breaks outlook after kb2293428 patch is applied

atllp_tpyatt
Level 1
Level 1

‎09-20-2010 01:20 PM - edited ‎03-19-2019 01:37 AM

On our Windows XP sp3 with outlook 2003 once the patch is applied and the addin is enabled. You will get the "Outlook has encountered a problem an needs to close" when you launch outlook. Outlook will not launch untill you disable the addin.

Any ideas?

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Matthew Kaufman
Cisco Employee
Cisco Employee

‎09-20-2010 06:52 PM

There is an open defect with CUPC.  Please open a TAC SR and when referencing your issue give them the bug ID CSCti94141.

--Matt

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