CVP nuance

[sinuksml1]

Hi,

First of all i am very new to this,I need to get all information about how to integrate CVP with nuance ASR/TTS system.

what are the latest software and hardware and licence needed for this collaboration.

also i want to know,we have a BE6000 medium density server on UCS c220m3 server,can we install CVP in BE6000 M

[Manish Gogna]

Unified CVP 10.5(1) has been tested for interoperability with the following Nuance components:

• For NR10 - Nuance Recognizer 10.2.4, Voice pack for Nuance Recognizer - 10.0.0, Nuance Vocalizer 6.0.1, Voice pack for Nuance Vocalizer 6.0.1, Nuance Speech Server 6.2.4
• For NR9 - Nuance Vocalizer 5.0.7, Nuance Recognizer 9.0.17, Nuance Speech Server 5.1.9

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/customer_voice_portal/cvp10_5/reference/guide/CCVP_BK_16BFCC00_00_1005-bom/CCVP_BK_16BFCC00_00_1005-bom_chapter_00.html

Yes, CVP can be installed on BE6000 as per the following

http://www.cisco.com/c/en/us/products/collateral/unified-communications/business-edition-6000/data_sheet_c78-717454.html

Manish

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[sinuksml1]

thanks.

can we instal the  Nuance ASR and TTS on the same be BE6000 M. or it need a seperate server for that?

[Manish Gogna · Accepted solution]

Hi,

The co-residency requirements for Cisco and third party apps on BE6000 and BE7000 are outlined here

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/BE6000/Coresidency/10-x/BE6K_coRes.html

Manish

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