Disabling Active call window...cupc 8.6

[Ray Morehead]

Question from one of my users...is there a way to disable the active calls window when the user is on the phone?

I just got an earful about how annoying this is...

                  

Thanks in advance for any advice...

~Ray

[Jonathan Schulenberg]

Not without disabling deskphone/softphone control and turning CUPC into an IM&P-only client. If you wanted to go that route you would want to disable the CTI, CCMCIP, and Audio profiles within the CUP Admin > CUPC/Jabber > User settings.

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[sean Riley]

Workaround would be to uncheck the option for "Keep call windows on top" in the CUPC - options - Calls.

If a new call comes in, or if you are on a current call, the window will drop to the background once you navigate to another active application.  Makes it a touch less annoying.