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DX80 downgrade from CE to Android: Help !


Hello all,

Trying to downgrade my DX80 from CE 9.4 to Android, as I would like to use it as a "family terminal" (no CUCM)...

Anyone could help me, as it I read loads of litterature, but I can't find the right package as it seems:


Thanks inb advance



9 Replies 9

Anthony Holloway
Cisco Employee
Cisco Employee
First, you need to downgrade your DX80 from CE9.x to CE8.2.x. The software, unfortunately, while still be visible on's downloads, is deferred and cannot be obtained any longer.

Note that you can run any 8.2.x version of CE code in order to be prepared to switch to android. It doesn't have to be a specific 8.2.x image.

After that, then that's when you need the synergy files in order to install the android OS. However, that is unlisted as well.

So, at this point, you can either open a TAC case, scour the internet, or hope someone private messages you some old files via dropbox or the like, because I think the official process is now dead.

Thanks very much for your answer !

That seems very clear now.... 

Go for "Hunting the lost files"....


I'm not saying I would have given them to you, but I can tell you straight up that I don't have them. Good luck on the hunt. You can try posting to the cisco voip mailing list @ or the ciscoUC subreddit at

have you had any luck finding the Android dx80.ce8.2.0-syn213B.rel.pkg code?  

Did you ever hear if the pkg was available anywhere?

Unfortunately not !

That's  Embedded in cop file  cmterm-ce820-synergy213b.cop.sgn


Screen Shot 2020-09-28 at 4.36.29 PM.png

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